it hardware asset management analyst.

We are seeking a detail-oriented IT Hardware Asset Management (HAM) Analyst to join a large-scale enterprise environment. You will take ownership of the full hardware lifecycle-from procurement and deployment to refresh and e-waste-for assets including PCs, iPhones, and iPads. The primary focus of this role is maintaining a highly accurate ServiceNow CMDB and ensuring data integrity across various platforms., * Full Lifecycle Management: Manage hardware from procurement tracking and receiving to tagging, deployment, refresh cycles, and certified e-waste disposal.

• CMDB Data Integrity: Maintain and reconcile asset records across ServiceNow CMDB, Flexera, and active discovery tools to ensure audit readiness.
• Stakeholder Engagement: Collaborate with department heads and business owners to drive compliance, enforce asset policies, and recover aging hardware smoothly.
• Procurement & Financial Tracking: Monitor purchase orders, vendor deliveries, warranties, EOL/EOS timelines, and contract terms.
• Reporting & Data Analysis: Use Excel (VLOOKUP, Pivot Tables) to track deployment trends, analyze inventory variances, and generate compliance reports.

• Experience: Good years in IT Hardware Asset Management or IT Service Transition within an enterprise setting.
• Communication & EQ: Strong ability to articulate asset processes clearly and influence business stakeholders without relying on formal authority.
• ServiceNow CMDB: Solid experience updating asset states, managing queues, and resolving data discrepancies.
• Lifecycle Expertise: Clear, end-to-end understanding of the hardware lifecycle from dock to disposal.
• Excel Skills: Proficient in VLOOKUPs, Pivot Tables, and multi-source data reconciliation.