Technical Specialist - Network Services

The role requires an experienced IT Infrastructure technician to assist in meeting the capacity demands of the IT Service, help deliver an infrastructure to support the council’s digital programme. Ensuring the council operates a reliable and resilient IT infrastructure to support the organisation and its objectives is key, therefore we are looking for individuals with plenty of drive & energy to deliver technical innovation & cultural change. An enhanced DBS check is required for this post. For information on our approach to the recruitment of ex-offenders, please see our .

Do you have experience working in an IT technical role? We are looking for talented forward-thinking individuals to help us further develop and strengthen our Network Services Team., * Have experience in supporting, installing and implementing IT infrastructure solutions and experience of working on technical projects.

• Be able to demonstrate experience in working in telephony and unified communications technology space.
• Have experience in working in a technical support environment working to identify and resolve incidents and problems to meet agreed service levels.
• Have knowledge in writing documentation include statement of requirements, mini business cases and invitations to tender.
• Be able to communicate complex issues to varied audiences in a concise manner.
• Be able to work and remain calm under pressure, whilst delivering high performance outputs.

In addition, we also expect you to share and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process. Reasonable adjustments will be considered for applicants with a disability. We are a . Interested in Flexible Working? We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

About Leicestershire County Council At Leicestershire County Council, we’re committed to making a real difference in people’s lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you’re starting your career or looking for your next challenge, you’ll find a place with us where your ideas are valued, and your work has purpose. For further information on what it’s like to work for us and the benefits we offer, please refer to the following