Computer (IT) Field Technician in Richmond

• Provide both remote and onsite technical support for servers, computers, printers, firewalls & other equipment.
• Hardware/software installations at various dental practices as needed including network cabling, installation of servers, computers, tv’s, printers. wireless access points, etc.
• Ensure backups and remote monitoring of client assets.
• Respond to client tickets in a prompt and timely manner.
• Follow up with doctor’s office to ensure customer satisfaction.

• Proficiency with Windows-based servers, systems, and software, including Server 2019, 2022, 2025 and Windows 11.
• Ability to set up and troubleshoot remote connectivity, including routers, RDP, VPN, etc.
• Experience with network cabling and proficiency with all areas of networking TCP\IP.
• Understanding of virtual machines.
• Physical ability to lift and install computers, monitors, wall and ceiling-mounted monitor arms, TV’s, wireless access points, printers, etc.
• Excellent customer service, reporting, follow through, and time management skills.
• Some out of area/state travel may be required.
• Experience within the Cybersecurity realm is a huge plus!

Our Culture: COMPUtek maintains a TEAM oriented environment with a very collaborative and cohesive work environment where employees treat each other with mutual respect. We pride ourselves on being a family-oriented company with a generous paid holiday schedule so we can spend that important time with our families.