Computer (IT) Field Technician in Wilmington

Energy Jobline

Wilmington, NC, United States

21 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Job source

www.energyjobline.com

Tech stack

Microsoft Windows Desktop Computing Virtual Private Networks (VPN) Windows Servers Networking Cables Remote Access Technology Software Deployment Transmission Control Protocol (TCP) Virtual Machines Wireless Access Point Network Routers Remote Desktop Protocol (RDP)

+2 more

Firewalls (Computer Science) Network Server

Job description

Provide both remote and onsite technical support for servers, computers, printers, firewalls & other equipment.

Hardware/software installations at various dental practices as needed including network cabling, installation of servers, computers, tv’s, printers. wireless access points, etc.
Ensure backups and remote monitoring of client assets.
Respond to client tickets in a prompt and timely manner.
Follow up with doctor’s office to ensure customer satisfaction.

Requirements

Proficiency with Windows-based servers, systems, and software, including Server 2019, 2022, 2025 and Windows 11.

Ability to set up and troubleshoot remote connectivity, including routers, RDP, VPN.
Experience with network cabling and proficiency with all areas of networking TCP\IP.
Understanding of virtual machines.
Excellent customer service, reporting, follow through, and time management skills.
Physical ability to lift and install computers, monitors, wall and ceiling-mounted monitor arms, TV’s, wireless access points, printers, etc.
Some out of area/state travel may be required.

About the company

Our Culture: COMPUtek maintains a TEAM oriented environment with a very collaborative and cohesive work environment where employees treat each other with mutual respect. We pride ourselves on being a family-oriented company with a generous paid holiday schedule so we can spend that important time with our families.