Financial Information System Database Manager

This position is responsible for assisting with database operations, data integrity, reporting, troubleshooting, system testing, and user support. The role works collaboratively with internal staff to ensure efficient system performance, accurate data management, and timely resolution of technical issues related to the Financial Information System (FIS) management package (PowerSchool) for St. Clair County RESA customers., * Provide daily technical support to customers through telephone, email, and direct contact.

• Prepare training materials, written procedural guides, and technical documentation.
• Monitor database performance and assist with system updates, patches, and upgrades.
• Develop, modify, and maintain custom reports
• Create and maintain automated processes using tools such as PowerShell, SQL server jobs, or scripting languages
• Support data integrations between FIS PowerSchool application and third-party systems
• Demonstrate strong problem-solving skills and the ability to multitask effectively
• Conduct quality assurance testing and documentation for new applications, features, and functionalities.
• Be self-motivated and willing to take on critical application-related tasks.
• Assist customers in developing specialized reports and implementing reporting changes.
• Make independent decisions and solve problems to contribute to the department’s success, and provide backup assistance to peers as directed by the supervisor.

THIS LIST OF ESSENTIAL JOB RESPONSIBILITIES IS NOT EXHAUSTIVE AND MAY BE SUPPLEMENTED AS NECESSARY.

PHYSICAL REQUIREMENTS: The employee must be able to stand, sit, bend, twist, lift, and walk as needed to perform all essential job functions., * Excellence: We ensure all students flourish through an engaging education that honors their voices.

• Inclusivity: We value people for who they are, celebrate our diversity, and embrace the contributions of all students, families, and staff
• Integrity: We practice our mission and vision by acting ethically, honestly, and respectfully
• Collaboration: We engage in internal and external partnerships to promote creativity and forward-thinking
• Stewardship: We leverage human, fiscal, and material resources for the sustainability of our community

• Bachelor’s degree in Computer Science or Information Systems field preferred.
• Minimum two years’ experience in customer support is desired, with knowledge of school business being highly valued.
• Good working knowledge of computer environments, including Windows, Microsoft Office, Google applications, web browsers, and email systems, is required.
• Experience with PowerSchool Business Plus is desired, but training on the software will be provided.
• Strong knowledge with SQL Server, database structures, and query writing.
• Experience with scripting languages such as PowerShell and Python is preferred.
• Ability to quickly learn new applications and systems is essential.
• Candidates should be capable of supporting customers of varying skill levels, from beginner to advanced.
• Good written and verbal communication skills required.
• Demonstrated ability to work collaboratively and effectively with co-workers, staff, school districts, community agencies, and the public is crucial.
• Regular and predictable attendance is an essential function of this position., * Bachelor’s degree preferred.
• Citizenship, residency, or work visa required

Employment Date: Pending Board approval and successful completion of background check, fingerprinting, and pre-employment drug screen Salary Range: Commensurate with qualifications, experience, and job responsibilities

• $65,000 - $75,000

Benefits: Comprehensive benefits package including:

• Medical, dental, and vision insurance
• Michigan Public School Employees’ Retirement System (MPSERS) participation
• Paid annual leave
• Health savings account and flexible spending account options
• Life insurance and disability coverage

St. Clair County RESA is one of 56 intermediate school districts in Michigan. We are dedicated to providing cost-effective, high-quality services to the county’s students and the seven public school districts that educate them. RESA is committed to enhancing educational opportunities for all children. We offer programs and services that promote collaboration and cost savings among local school districts and community partners.