Assistant It Manager
Tradewind Recruitment
Ramsbottom, UK
2 months ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£34,000.0 - £36,500.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
Backup Devices
Disaster Recovery
Windows Servers
Network Monitoring
TCP/IP
Virtual Local Area Networks
Wi-Fi Technology
Information Technology
Job description
Working alongside the IT Manager, you’ll help oversee day-to-day ICT operations across several school sites, providing leadership to onsite technicians while ensuring staff and students have access to high-quality IT services that enhance teaching, learning and business operations., As Assistant IT Manager, you will:
- Support the management of IT services across multiple school sites.
- Lead, mentor and develop a team of IT Technicians.
- Provide 2nd and 3rd line technical support where required.
- Assist with planning, implementing and maintaining ICT infrastructure.
- Ensure systems remain secure, reliable and compliant with relevant standards.
- Support Microsoft 365, Active Directory, Windows Server and endpoint management.
- Monitor network performance and resolve infrastructure issues.
- Assist with hardware procurement, deployment and asset management.
- Support disaster recovery, backups and business continuity planning.
- Work closely with school leadership teams to identify technology improvements.
- Contribute to IT projects, including system upgrades, migrations and new technology rollouts.
- Maintain documentation and ensure ICT policies and procedures are followed.
Requirements
We are looking for someone who has:
- Previous experience in an IT support or infrastructure role, ideally within education.
- Experience supervising or mentoring IT staff.
- Strong knowledge of:
- Microsoft Windows Server
- Active Directory & Group Policy
- Microsoft 365
- Networking (Switches, VLANs, Wi-Fi, TCP/IP)
- Endpoint management
- Hardware troubleshooting
- Excellent communication and customer service skills.
- The ability to prioritise workloads across multiple sites.
- A proactive approach to problem solving and continuous improvement.
- A full UK driving licence and access to a vehicle, as travel between schools is required.
Benefits & conditions
- Competitive salary.
- Permanent full-time opportunity.
- Ongoing professional development.
- Opportunity to work within a collaborative education environment.
- Varied and rewarding role with genuine career progression.
- Dedicated consultant support throughout the recruitment process.
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