Salesforce Administrator

The Salesforce Administrator is responsible for administering, configuring, and enhancing the Salesforce platform to support business objectives across multiple Salesforce Clouds. This role partners with business stakeholders, subject matter experts, developers, and end users to design and deliver scalable solutions, improve business processes, and drive adoption of Salesforce best practices throughout the application lifecycle.

Key Responsibilities

• Administer and support the Salesforce platform across multiple Salesforce Clouds.

• Configure and maintain users, security, permissions, and platform settings.

• Design and implement scalable Salesforce solutions using declarative tools and platform best practices.

• Build and maintain business automation using Salesforce Flow and related platform capabilities.

• Collaborate with business stakeholders to gather requirements and deliver effective solutions.

• Support system integrations with ERP, eCommerce, marketing, and other enterprise applications.

• Develop reports, dashboards, and analytics to support business decision-making.

• Promote data quality, governance, and platform adoption.

• Participate in testing, release management, and production support.

• Evaluate new Salesforce features, AI capabilities, and platform enhancements for business value.

• Create user documentation and provide end-user training and support.

• Perform other duties as assigned.

• Bachelor’s degree in business, information systems, computer science, marketing, or related field.
• 3+ years of Salesforce administration, configuration, or platform support experience.
• Active Salesforce Administrator certification or equivalent.

Preferred

• 5+ years of Salesforce administration.
• Additional Salesforce certifications.

Formerra is a preeminent distributor of engineered materials, connecting the world’s leading polymer producers with thousands of OEMs and brand owners across healthcare, consumer, industrial, and mobility markets. Powered by technical and commercial expertise, it brings a distinctive combination of portfolio depth, supply chain strength, industry knowledge, service, leading ecommerce capabilities, and ingenuity. The experienced Formerra team helps customers across multiple industries to design, select, process, and develop products in new and better ways - driving improved performance, productivity, reliability, and sustainability. To learn more, visit www.formerra.com.

Formerra leads in the market with the following key capabilities:

• Problem-solving mindset, based on ingenuity and backed by a skilled and experienced commercial team that brings differentiated insights across markets including healthcare, consumer, industrial and mobility
• Expansive material portfolio, including engineering thermoplastics and traditional polymers across leading material brands
• Integrated, long-standing relationships with leading, global suppliers
• Unparalleled and highly specialized technical, processing, and design support
• Regulatory-compliant material support and expertise