IT Field Technician / Systems Technician

JCM Telecom is looking for a motivated IT Field Technician who has a solid foundation in servers, networking, and data center environments and is excited to expand their skill set into telecommunications and managed IT services.

We’re looking for someone who enjoys solving problems, takes pride in their work, and wants to grow alongside a fast-paced technology company.

What You’ll Do

• Install, configure, and troubleshoot Windows servers and network infrastructure.
• Perform server migrations, hardware installations, and rack-and-stack projects in data centers.
• Diagnose and resolve networking issues (switches, routers, firewalls, Wi-Fi).
• Support business IT environments both remotely and onsite.
• Learn and assist with:
• Business phone systems (VoIP)
• Structured cabling (Cat6, fiber, patch panels)
• Internet circuit installations
• Security cameras and access control systems
• Document work performed and communicate professionally with clients.
• Work closely with senior technicians on larger deployments.

Required

• Experience with Windows Servers and Active Directory.
• Basic understanding of networking (TCP/IP, DNS, DHCP, VLANs).
• Familiarity with server hardware and data center best practices.
• Strong troubleshooting skills.
• Excellent customer service and communication skills.
• Valid driver’s license and reliable transportation.
• Ability to lift equipment (up to 50 lbs.) and work in server rooms or construction environments when needed.

Preferred

• Experience with Microsoft 365.
• Experience with VMware or Hyper-V.
• Knowledge of Ubiquiti, Fortinet, Cisco, or similar networking equipment.
• CompTIA A+, Network+, Security+, or Microsoft certifications (or willingness to obtain them).

What We’re Looking For

• Positive attitude and willingness to learn.
• Self-motivated and dependable.
• Professional appearance and communication.
• Team player who enjoys helping clients.
• Eager to build a long-term career in IT and telecommunications.

Pulled from the full job description

• Paid training
• Fuel card
• On-the-job training
• 401(k)
• Health insurance
• Paid time off
• Life insurance, Compensation is based on experience.

Interested? We’d love to hear from you! Send us your resume and tell us a little about your technical background and what excites you about joining JCM Telecom.

Pay: $18.00 - $25.00 per hour

Benefits:

• 401(k)
• Fuel card
• Health insurance
• Life insurance
• On-the-job training
• Paid time off
• Paid training

Why JCM Telecom?

At JCM Telecom, you’ll gain exposure to a wide variety of technologies-not just traditional IT. You’ll have the opportunity to work with:

• Servers & Data Centers
• Microsoft 365
• Business Internet
• VoIP Phone Systems
• Structured Cabling
• Fiber Optics
• Security Cameras
• Network Infrastructure
• Managed IT Services

We invest in our employees’ growth and provide opportunities to learn new technologies, earn certifications, and advance your career.