IT Field Technician

We are seeking a highly skilled and motivated IT Field Technician to join our team on a contractor basis. As an IT Field Technician, you will play a crucial role in providing on-site technical support and troubleshooting to our clients. The workload for this position may vary from day to day, offering a dynamic and engaging work environment. The successful candidate will need to have their own transportation and will be reimbursed for mileage for distances over 30 miles., Provide on-site technical support to clients, including hardware and software troubleshooting, network connectivity, and peripheral device installation.

• Conduct regular maintenance and repair of computer systems, laptops, printers, and other IT equipment as required.
• Install, upgrade, and configure software applications and operating systems.
• Assist with the setup and configuration of networks, including routers, switches, and wireless access points.
• Respond to client inquiries and requests in a timely and professional manner.
• Document all client interactions, including problem identification, troubleshooting steps, and resolution details.
• Collaborate with the IT team to escalate and resolve complex technical issues.
• Keep up-to-date with the latest technology trends and advancements in the IT field.

Previous experience as an IT Field Technician or similar role.

• Strong knowledge of computer hardware, software, and networking concepts.
• Proficient in diagnosing and troubleshooting hardware and software issues.
• Familiarity with Windows and Mac operating systems.
• Ability to work independently and manage time effectively to meet client needs.
• Excellent communication and customer service skills.
• Must have own transportation and a valid driver’s license.
• Ability to lift and move heavy equipment when required., Industry certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP).
• Experience with remote support tools and ticketing systems.
• Knowledge of Active Directory and Microsoft Exchange.

• Familiarity with virtualization technologies (e.g., VMware, Hyper-V).

• Hold Atlanta Low Voltage License, * IT support: 1 year (Preferred)

3.63.6 out of 5 stars Atlanta, GA 30332 $25 - $35 an hour - Contract, Pulled from the full job description

• Mileage reimbursement
• Referral program
• Flexible schedule, Competitive compensation based on hourly rate.
• Flexible work schedule with varying workload.
• Mileage reimbursement for distances over 30 miles.
• Opportunity to gain valuable hands-on experience in a dynamic IT environment.
• Potential for long-term contract extension based on performance.