IT FIELD ENGINEER - TIER 1

As a Tier 1 IT Field Engineer, you will be the friendly, professional face of CDS, providing onsite IT support for computers, end users, and assisting with network and server troubleshooting under the supervision of the Regional IT Service Manager. You will ensure our clients’ technology environments run smoothly by handling day-to-day maintenance tasks, responding to helpdesk tickets, and escalating complex issues as needed. Key Responsibilities

• Provide onsite support for computer hardware, software, and end-user inquiries
• Troubleshoot basic network and server issues in coordination with the Regional IT Service Manager
• Collaborate with senior engineers to deliver effective and efficient solutions
• Maintain thorough documentation of client environments and work performed
• Deliver excellent customer service and always maintain a professional demeanor

Driving Requirements

• Valid driver’s license required
• Comfortable driving a company car to visit client sites

Do you have a valid Driver’s License license?, Do you have experience in Windows?, We are seeking friendly, enthusiastic, and driven individuals with a strong work ethic to join our team., * Basic understanding of Windows-based environments (desktop and server)

• Familiarity with Microsoft Office suite, general computer hardware, and software troubleshooting
• Strong communication skills with a customer-centric approach
• Willingness to learn and adapt to new technologies

Preferred Experience

• Prior experience in a helpdesk or field support role
• Entry-level certifications (e.g., CompTIA A+, Network+)

Education and Certifications

• Relevant degrees or certifications (e.g., CompTIA, Microsoft, Cisco) are preferred, but proven experience can substitute for formal education

3.43.4 out of 5 stars 13758 Shoreline Dr, Earth City, MO 63045 $20 - $25 an hour, Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance
• Cell phone reimbursement, We offer a comprehensive benefits package including but not limited to; medical, dental, vision, and life insurance, 401(k), paid holidays, paid time off, vacation time off, vehicle and cell phone reimbursement and a starting salary of $20.00/hour - $25.00/hour depending on experience and qualifications.