Contract IT Associate

• Provide first-level technical support for desktops, laptops, printers, scanners, mobile devices, and peripheral equipment.
• Respond to and resolve user support requests through phone, email, and in-person interactions.
• Install, configure, and maintain computer hardware and software.
• Assist with user account setup, password resets, and access management.
• Support Microsoft Windows operating systems and Office 365 applications.
• Troubleshoot network connectivity issues, including wired and wireless devices.
• Maintain inventory of IT equipment and supplies.
• Assist with workstation deployments, upgrades, and equipment replacements.
• Document support activities, incidents, and resolutions within the ticketing system.
• Support production floor technology, including barcode scanners, label printers, and manufacturing workstations.
• Follow company IT security policies and procedures.
• Assist with special IT projects as assigned.

• High school diploma or GED required.
• Associate degree in Information Technology, Computer Science, or related field preferred.
• Basic knowledge of Windows operating systems and Microsoft Office applications.
• Understanding of computer hardware, software installation, and troubleshooting.
• Strong problem-solving and organizational skills.
• Excellent customer service and communication abilities.
• Ability to work independently and as part of a team.
• Ability to lift and move computer equipment up to 30 pounds., * Previous IT internship, help desk, or technical support experience.
• Familiarity with Active Directory and Office 365 administration.
• Experience working in a manufacturing or industrial environment.

$21.70 an hour - Contract, Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance
• Life insurance

• Profit sharing, * Pay: $21.70 per hour - contract tentatively set until the end of the year 2026

• Shifts Available:

o 2nd shift: M- F 6:30pm-3:15am

Peoplelink Staffing, a leader in the staffing industry for the past 33 years, continues our vision of ‘linking’ communities through employment. Peoplelink Staffing’s dedication to the safety, health & well-being of our associates, clients and communities remains our #1 priority. Peoplelink, LLC is proud to be an EEOE, M/F/D/V, and we are committed to diversity both in practice and spirit at all levels of the organization.