UX/Product Designer, Web & Mobile

FSA Capital is looking for a hands-on UX/Product Designer to support our buyer mobile app, agent/admin portals, and end-to-end homebuying workflows.

This role is focused on product thinking, workflow design, usability, and developer handoff. We are not looking for someone who only creates polished high-fidelity mockups. We need someone who can understand product problems, simplify user flows, create clear designs, and help the team move faster toward launch.

Key Responsibilities

· Conduct UX reviews to identify usability issues and improve product flows.

· Translate requirements into wireframes, user flows, and polished mobile/web designs in Figma.

· Define key UX states and edge cases (loading, empty, error, confirmation, etc.).

· Provide developer handoff documentation, acceptance criteria, and design QA feedback.

· Maintain design consistency across products and support usability testing and iterative improvements.

· Collaborate closely with product and engineering teams in a fast-paced environment.

· 1-3 years of UX, product design, or web/mobile app design experience

· Strong product thinking and problem-solving skills

· Experience designing user flows, wireframes, and app/web screens

· Strong Figma skills

· Comfortable designing for both mobile apps and web dashboards/portals

· Ability to work from imperfect requirements and ask good clarifying questions

· Strong attention to detail, especially around forms, workflows, statuses, and edge cases

· Ability to communicate design decisions clearly

· Comfortable working with developers and supporting handoff/QA

· Practical, organized, and comfortable in a startup environment

Preferred Skills

· Experience with marketplace, real estate, fintech, CRM, workflow, or operations tools

· Experience designing onboarding, document, consent, or dashboard workflows

· Basic understanding of frontend/backend product constraints

· Experience with usability testing or writing acceptance criteria

Pulled from the full job description

• Health insurance
• Retirement plan
• Paid time off
• Flexible spending account, * Health insurance
• Paid time off
• Retirement plan

FSA Capital is a New York City-based real estate development and investment firm focused on high-quality residential, commercial, and mixed-use projects across Queens, Brooklyn, and Long Island City. Headquartered in Flushing, we take a hands-on, end-to-end approach to creating spaces that deliver lasting value for tenants, buyers, and the communities we serve