Workstation Specialist I

Provides basic level of workstation support to an assigned customer base which includes installing and troubleshooting workstation and peripheral hardware and software; customer training; workstation security administration; and documentation. This is a customer-oriented position and provides direct support for all desktop and endpoint related issues submitted by the enterprise., 1. * Do you have a Bachelor’s degree in IT Management/Administration or related Information Technology field?

• Yes
• No 2. * Do you have experience related to configuration, installation and support of workstation hardware and information technology support?
• Yes
• No 3. * If you do have experience related to configuration, installation and support of workstation hardware and information technology support, please elaborate (If No, indicate NA). (Open Ended Question)

1. • Do you have a valid driver’s license? + Yes + No
2. • Are you proficient in Microsoft Windows and Microsoft Office Suite? + Yes + No
3. • How did you hear about this position? + Careerlink + Employee Referral + HERC + Indeed + Job Fair + Lincoln Journal Star + Linkedin + Omaha World Herald + UNMC Job Site + Facebook + NEWorks + Handshake + Other
4. • If Other, please specify the source. Otherwise, indicate NA. (Open Ended Question)
5. • Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center? + Yes + No

Applicant Documents

Required Documents

1. Resume

Optional Documents

1. C.V.
2. Cover Letter
3. Other Doc

Required Education: Bachelor’s degree or equivalent If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major) IT Management/Administration or related Information Technology field.

(Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support) Required Experience No Experience If any experience is required, please specify what kind of experience: (Will consider four years education/experience related to configuration, installation and support of workstation hardware and information technology support) Required License Yes If yes, what is the required licensure/certification? Valid driver’s license. Required Computer Applications: Not Applicable Required Other Computer Applications: Microsoft Windows and Microsoft Office Suite Required Additional Knowledge, Skills and Abilities: Demonstrated strong interpersonal skills and communication skills; both oral and written required. Preferred Education: None Preferred If any degree/training is preferred, please specify the type: Preferred Experience: Experience in an academic or healthcare environment, Active Directory common use cases, Endpoint Management Platforms (SCCM, Intune, Workspace One), workstation imaging processes, MDM solutions, O365 and cloud suite support functions Preferred License: No If yes, what is the preferred licensure/certification?: Preferred Computer Applications: Preferred Other Computer Applications: Preferred Additional Knowledge, Skills and Abilities: Proficient and advanced knowledge of all other requirements and preferences for this position.