ERP Analyst I

This is an entry level position supporting the University’s ERP system. This position provides IT business systems analyst support for HR and payroll operational processes and systems, assisting in building, maintaining and coordinating of the development of business solutions and processes within the University’s ERP system and other enterprise applications.

Primary responsibilities include benefits, routine mass terminations & appointments, dept. budget table funding rollover for year end, maintaining the lower testing environments and data, testing recruiting and onboarding in lower environments, supporting FACET reports, and creating simple to medium complexity queries. Provides support for the HR ERP system and other integrated applications. Analyzes, tests and assists with resolving various issues. Collaborates with campus partners, analysts, and developers as needed to deliver solutions. Primary focus areas not limited to Benefits, mass terminations, mass appointments, funding rollover, FACET support, and query creation.

Maintains lower ERP HR environments by ensuring data is current and in-sync for all modules within the ERP HR system, specifically the modules related to pay cycle processing from Benefits to Commitment Accounting. Performs testing while responding to inquiries from within ITS/BAS teams such as external applicant or candidate testing for recruiting and on-boarding, and others as requested.

Provides backup support for eORR, Training Administration, and Payroll Operations when the primary support analyst is absent or as needed This includes assisting with production support, troubleshooting, and testing as assigned.

Assists in developing, planning, and organizing procedures and testing scenarios to ensure the integrity of the ERP HR system. Provides suggestions for improvements/enhancements to the existing processes. Conducts research and analysis to resolve issues and recommend program configuration changes, as necessary.

Assists in documenting pertaining to custom programs and processes within modules of responsibility in research of new ERP functionality to address identified obstacles and opportunities for improvement.

Responsible for gathering business requirements needed for new design, development and maintenance of operational reports, programs, or modifications as well as configuration and implementation within the HR module.

Performs duties in compliance with ITS policies, guidelines, and processes pertaining to support requests, work orders, project management, change management, and incident management. Appropriately utilizes associated tools in accordance with ITS standards., Responsibilities include researching and resolving HR and Payroll system issues, analyzing data through queries and reports, collaborating with campus partners, testing system changes and vendor integrations, maintaining documentation, and reviewing incoming support requests.

What can I expect in the first 60-90 days?

What Success Looks Like

First 30 Days - Foundation: Complete onboarding and ERP orientation, gain familiarity with HR and payroll systems and support processes, shadow team members on issue research, testing, and production support, and begin reviewing existing documentation and queries.

Days 31-60 - Active Contribution: Begin independently resolving lower-complexity issues, executing testing for system changes or integrations, supporting reporting through queries, updating documentation, and providing backup support as needed.

Days 61-90 - Ownership & Confidence: Serve as a primary analyst by independently analyzing issues, leading testing and validation efforts, supporting vendor integrations, and contributing confidently to ongoing HR Application Services operations.

Bachelor’s degree in Computer Science, MIS, or other appropriate degree or a high school diploma or equivalent and four years of experience. (Note: or a combination of post high school education and experience equal to four years.), SQL or query experience preferred, including writing and modifying queries to support reporting, analysis, and data validation.

Experience supporting higher education enterprise HR and/or Payroll systems.

Helpful

Who is an ideal candidate for this position?

The ideal candidate is a detail-oriented systems analyst who thrives in complex enterprise systems, enjoys researching and resolving issues, and can balance independent problem-solving with collaboration across technical and campus partners., This position requires successful completion of a criminal history background check.

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One of the nation’s elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research and encourages creativity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!