Software Implementation Consultant

Avature offers highly customizable software solutions to its customers, supporting a variety of HR programs for recruiting and retention of employees and contingent workers. We bring consumer-level internet technology to corporate users, allowing them to run their operations with agility.

We cater to many different industries, and our solutions are often uniquely tailored to help our customers thrive, which is why the implementation process is key, and that’s where you come in. If you are passionate about taking on new challenges while working alongside a team committed to innovation and making an impact on the way enterprise companies attract and retain talent, this is the perfect opportunity for you.

Your challenges and objectives

• Take a leading role in the customer-facing implementation of strategic HR projects for large multinational companies.
• Analyze and understand business needs to contribute to the development of Avature’s commercial strategy.
• Gain a deep understanding of our product and participate in its development by providing feedback to our product design area for the enhancement of our knowledge base of best practice designs.
• Guarantee top quality implementations and adherence to project standards by reviewing and providing feedback on the work of implementation associates.

Your day-to-day activities

Project management:

• Assist in leading the implementation of Avature software primarily for government projects.
• Provide support in outlining tasks, deliverables, and dependencies, managing timelines, identifying and mitigating risks, and coordinating efforts with internal and external parties on the project.

Business analysis and process design:

• Gain insight into customer requirements and business needs and work with commercial services teams to manage scope and project costs.
• Conduct on-site or virtual workshops with customers to validate requirements and gain consensus around project scope and plan.
• Design solutions for our customers in the Avature platform, identifying the different elements that will support their business process and how those elements will interact.
• Demonstrate the designed solution, gather feedback, and assist customers with user acceptance testing.

Configuration and deployment:

• Implement and customize Avature solutions based on customers’ business requirements and processes through user interface, including modelling objects, customizing core elements, and creating workflows.
• Engage with multiple technical services teams to provide refined requirements and feedback related to data migration, integrations, data analytics, engineering, cloud services, and web portal design, among other.
• Channel customer requests to internal teams for modifications, issues, feature requests, or resolution of possible bugs.

• Experience in managing software implementation projects of varying complexity, preferably related to SaaS or HR software.
• Previous experience configuring and supporting SaaS systems as a business systems analyst or system administrator.
• Willing and eligible to be sponsored for US government security clearance (clearance requirements vary by customer).
• Permanent residency in the United States (US citizenship).
• Experience working with US government or federal customers is a plus.

Pulled from the full job description

• Parental leave
• Health insurance
• Flexible schedule, A fast-paced, energetic, and engaging environment. Flexible hours. Work remotely or come by the office as much as you want. Four salary reviews per year. Option to earn part of your salary in US dollars. Three weeks vacations from the first year. Four weeks paternity leave. OSDE 310 health coverage (family plan). Four days a year to attend events related to professional development. End of year week off (December 26 to 31). Internet service expenses. Birthdays off.

An organizational culture that empowers everyone to be themselves is key to thrive in business, but more importantly, it is a pathway for creating a more equitable society. Avature fosters a diverse and inclusive environment and celebrates that each unique person brings something different to our team. We are committed to considering all qualified applicants equally and to promoting equal opportunities within our organization.

Avature is a market leading enterprise SaaS Solution provider for global talent acquisition and talent management. We have a strong commitment to high quality engineering and customer service and are recognized innovators in the very large company market. We currently work with over 650 companies worldwide, including 110 of the Fortune 500, all of the Big Four consulting firms, the largest banks and manufacturers in the world, and five governments. We design, build, implement, and support our product ourselves. With 26 releases a year and a strong commitment to innovation and quality engineering, our private cloud platform has become the product choice for the very large global organization. At Avature, we value opportunities to learn and grow within a dynamic, creative, and collaborative environment. We encourage autonomy and empower our people to approach challenges innovatively while bringing their unique perspective to the table. We offer a career development program that supports continuous learning and thoughtful leadership, and that meaningfully impacts each individual’s professional trajectory.