Systems Administrator

Receives, prioritizes and responds to staff, end user and department requests for troubleshooting, maintenance and resolution to requests for support concerning major and integrated systems of the assigned functional areas.

Provides project management and leadership for major system installations, upgrades, and or modifications; may require management of multiple projects simultaneously to ensure adherence to critical deadlines and project goals.

Provides advisement and consultation with management regarding the overall architectural vision of the assigned systems, problem anticipation and problem solving on an enterprise level.

Functions as senior technician in ensuring proper integration of new and existing systems that may encompass multiple platforms and/or critical legacy systems; includes network and server administration where applicable.

Designs system specifications, documenting all hardware and network architecture and configurations, including developing specifications for building infrastructure modifications.

Identifies systems requirements according to end-user needs; configures appropriate solutions using current technologies, scripting protocols, and platforms where applicable; includes testing, deployment, troubleshooting, and applications support.

Researches current trends and developments in the industry relevant within supported systems; identifies where new solutions or enhancements to current systems may improve operational or functional efficiency of assigned systems.

Identifies when systems applications, servers, computer hardware, system components or other devices of the assigned systems are near exhausting expected life-cycles; recommends implementations of new technologies accordingly.

Communicates with hardware/software/technology vendors; provides information concerning operational and/or systems problems, new products, or other issues as appropriate; acts in a consultative role regarding new policies.

Works collaboratively with information services professionals in integrating other discipline components, standards and protocols as required, e.g., security administration, database administration, server administration, automated electronic systems, data communications and network infrastructure.

Maintains an awareness of new products, technologies, trends, and advances in the profession; reads professional publications to increase knowledge of supported systems; attends user group meetings, conferences, workshops, and training sessions as appropriate.

Performs other related duties as assigned.

Bachelor’s degree in Computer Science, Management Information Systems, Computer Technology or related field required; supplemented by five years progressively knowledgeable experience in designing, developing and implementing information systems and infrastructure solutions, including technology based project management experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job., * Experience automating system administration tasks

• Experience writing effective system administration scripts and utilities, preferably using PowerShell
• 5 years of Microsoft 365 / Azure AD administration experience
• Full understanding of Active Directory and Group Policy Management
• Experience administering Microsoft Exchange Server and/or Exchange Online

Licenses and Certifications

Must possess a valid drivers license.

Possession of IT Infrastructure Library Certification is preferred.

Physical Abilities

Tasks require the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (5-10 pounds). Tasks may involve extended periods of time at a keyboard or work station.

Sensory Requirements

Some tasks require the ability to communicate orally.

Environmental Factors

Essential functions are regularly performed without exposure to adverse environmental conditions. EEO Statement