System Administrator - TS/SCI Poly required
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Role details
Tech stack
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Job description
- Support the implementation, troubleshooting, and maintenance of IT systems.
- Manage IT system infrastructure and related operational processes.
- Provide daily support for client/server/storage/network devices and mobile systems.
- Deliver Tier 1 (Help Desk) and Tier 2 (Escalation) problem identification, diagnosis, and resolution.
- Communicate issue status and escalations to agency leadership and internal customers.
- Support hardware dispatch processes and remain engaged through resolution.
- Configure and manage UNIX and Windows operating systems, including installation, troubleshooting, and performance enhancements.
- Maintain system integrity, configure network components, and implement OS improvements.
- Manage daily configuration and operation of IT systems.
- Assist users with system access and usage.
- Optimize system operations, monitor resource utilization, and perform capacity planning.
Requirements
We are seeking a Level 2 System Administrator to provide hands-on support, troubleshooting, and operational excellence across a diverse set of IT systems. This role supports day-to-day system operations, escalated technical issues, and ongoing optimization of enterprise environments. The ideal candidate is proactive, detail-oriented, and comfortable working across both Windows and Linux platforms in a fast-paced, mission-focused environment., * 10 years of experience as a System Administrator supporting programs of similar scope and complexity
- Bachelor’s degree in a technical discipline
- Five (5) additional years of SA experience may be substituted for the degree
Desired Skills
- Automation experience using Ansible, Python, and Bash
- CI/CD pipeline experience
- Containerization with Kubernetes, Docker, Ansible, or Swarm
- Git repository management
- Experience configuring and managing Windows and Linux DHCP/DNS
- Proficiency with Linux distributions (RHEL, CentOS, Ubuntu, Debian)
- Understanding of Linux processes, file systems, networking, and offline repositories
- Familiarity with cloud-native technologies (AWS, Azure, GCP), container registries, and cloud-based logging/monitoring tools (ELK Stack, Prometheus)
- Experience with automation tools such as SaltStack, Puppet, or Chef
- Experience with hypervisors such as VMware, Proxmox, or OpenStack
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