System Administrator Level 2

We are seeking a System Administrator Level 2 to support the implementation, maintenance, and optimization of enterprise IT systems in a mission-focused environment. This role involves managing infrastructure across servers, storage, networking, and end-user systems while ensuring high system availability and performance.

The System Administrator will provide both Tier 1 and Tier 2 support, troubleshoot complex system issues, and work closely with internal teams to maintain reliable and secure IT operations. This position requires strong technical expertise, problem-solving skills, and the ability to operate in a fast-paced, operational environment.

• Provide implementation, troubleshooting, and maintenance support for IT systems
• Manage day-to-day system operations, including monitoring, performance tuning, and issue resolution
• Provide Tier 1 (Help Desk) and Tier 2 (escalation) support for system and hardware issues
• Diagnose and resolve issues across client, server, storage, and network devices
• Assist users with accessing and utilizing IT systems
• Configure and manage UNIX/Linux and Windows operating systems
• Install, configure, and maintain operating system software and system components
• Monitor system performance and optimize resource utilization
• Perform system capacity analysis and planning
• Support escalation processes and communicate system status to stakeholders
• Troubleshoot hardware issues and coordinate resolution efforts
• Provide detailed analysis and feedback on escalated issues

• Bachelor’s degree in Information Technology, Computer Science, or a related field
• OR equivalent relevant experience
• 10+ years of experience supporting IT systems and infrastructure
• Experience administering Windows and/or UNIX/Linux operating systems
• Strong troubleshooting skills across hardware, software, and network systems
• Experience providing Tier 1 and Tier 2 support in an enterprise environment
• Familiarity with system monitoring, performance tuning, and capacity planning
• Strong communication and documentation skills

• Ability to work effectively in a team-based environment

• Experience supporting enterprise-scale infrastructure environments
• Familiarity with virtualization technologies and distributed systems
• Experience with system automation or scripting (e.g., Bash, PowerShell)
• Knowledge of networking fundamentals and troubleshooting techniques
• Experience working in secure or mission-critical environments

TAP Engineering offers a comprehensive and competitive benefits package, including:

• 15-25 days annually based on tenure, plus 11 paid holidays (never use-or-lose)
• Up to 15% employer contribution to a 401(k) through match and profit sharing
• Free medical insurance for employees, with optional buy-up plans for dependents
• Employer-paid plans with optional enhancements
• Employer-paid life insurance, AD&D, short-term disability, and long-term disability
• Healthcare and dependent care FSAs
• Up to $36,000 per year for approved coursework
• Employee Assistance Program, wellness incentives, discount programs, virtual care, prescription savings, and travel support
• Merit increases, performance bonuses, and referral bonuses

This position requires an active TS/SCI security clearance with Polygraph. Clearance processing and maintenance will be conducted in accordance with U.S. Government requirements.

By submitting your resume for this position, you acknowledge and agree that application materials may be shared with affiliated teams or programs for consideration for other available opportunities.

TAP Engineering is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by law