AV Technical Support Staff

Are you interested in gaining professional experience with video, audio and/or educational

technologies like Canvas and Zoom? This position provides learning on the job and a flexible schedule while working with, and supporting a wide variety of video, streaming and audiovisual technologies and tasks! This part-time, on-campus position is ideal for students or someone needing a position that can schedule around other commitments. A UTA pass is provided to all employees.

Under general supervision, provides support for Digital Learning Technologies ( DLT ) classroom and events video/av services, Operates cameras and videoconferencing systems, customer service and technical support to DLT customers in classrooms and at the DLT Service Desk.

About UIT :University Information Technology ( UIT ), the central IT service provider for the University of Utah, reports to the U’sChief Information Officerand is responsible for many of the U’s shared IT services including the wired and wireless network; Campus Information Services ( CIS ) portal; UMail, telephone, and online collaboration; digital learning technologies; information security; software licensing; and a host of other IT systems and services.

About the University of Utah : Located in Salt Lake City, the U is the flagship institution of the State of Utah’s system of higher education, home toarts and museum venuesand a member of theBIG -12 Conference.Skiing and snowboarding opportunitiesare a short distance from campus, and opportunities to pursue activities frombiking to hiking to fishing abound. Salt Lake City is home to theUtah Symphony and Opera,Ballet West,professional sports teams, and a wide range of other cultural and recreational activities.

Responsibilities

-Provides customer service and technical support to clients in person and on the phone

-Records and monitors video from one or multiple cameras

-Operates video conferencing over interactive video conferencing ( IVC ) systems

-Delivers audiovisual equipment to University campus classrooms and departments

-Maintains, cleans, organizes equipment and may perform minor repairs

-Troubleshoots video and audio recording devices

-Communicates effectively with faculty, staff, and others involved in facilitating video projects

-Organizes and maintains videos in a computer database

-Schedules equipment rental for campus classes and events

-Administrative duties as needed

Preferences

-Audio-visual technical aptitude

-Knowledge of media-production, The University of Utah values candidates who have experience working in settings with students and possess a strong commitment to improving access to higher education.