IT End User Computing Engineer
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Role details
Tech stack
Job description
within agreed SLAsInstall, rebuild, repair, and upgrade PCs, laptops, Wyse terminals and peripheralsSupport Cisco telephony systems and local area networksManage Microsoft Intune, device management, and patching across all laptops and desktopsAssist with new office setups, relocations, and hardware rolloutsWork with Supply Chain and external partners to ensure the right equipment is always availableMaintain accurate documentation and follow change control proceduresSupport and share knowledge with colleagues across ITEvery day will bring something different - from helping new starters get set up to keeping critical systems running smoothly.What we’re looking forWe’re looking for someone who’s passionate about technology and enjoys helping others. You’ll bring a positive attitude, good communication skills, and a willingness to learn. Ideally, you’ll have:Experience in an End User Support or Desktop Support environmentKnowledge of Microsoft 365, Windows 10, and, CitrixUnderstanding of
Requirements
local area networking, and patchingExperience with PCs, Wyse terminals, printers, and telephony equipmentStrong organisational skills and the ability to stay calm under pressureWillingness to travel to other Speedy sites when neededA proactive, flexible, and team-focused approachExperience with budgets, purchase orders, or commercial processes would be a plus, but not essential - what matters most is your enthusiasm and drive to deliver great service.What we offerAt Speedy, we care about your wellbeing, your growth, and your future. When you join us, you’ll become part of a welcoming team where your ideas are valued and your contribution makes a difference.Here’s what you can look forward to:26 days’ holiday (plus bank holidays)Overtime availableLife assurancePension schemeCanteen facilities95% discount across the Speedy brandOpportunities for training, development, and career progressionMy Staff Shop: discounts and offers for shopping across many suppliersGreen Commute Initiative
About the company
IT Support Engineer - End User ComputingLocation: Haydock / HybridBusiness Area: Support Services - ITJoin the team that keeps Speedy connectedAt Speedy Hire, we’re proud to be the UK’s leading provider of tools, equipment and plant hire services. Behind every great hire, there’s a talented team keeping our people connected, supported, and ready to deliver - and that’s where you come in.We’re looking for a friendly, hands-on IT Support Engineer (End User Computing) to join our supportive IT team in Haydock. You’ll play a key role in helping colleagues across the business with everything from day-to-day support to exciting new technology rollouts.If you enjoy solving problems, take pride in great customer service, and want to develop your skills in a collaborative, people-first environment - we’d love to hear from you.What you’ll be doingAs part of our End User Computing team, you’ll:Resolve incidents and service requests raised through the Service DeskEnsure all issues are resolved
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