Salesforce Administrator

LHH Recruitment Solutions is seeking a Salesforce Administrator in St. Louis, MO. This role will support and optimize the organization’s Salesforce platform to improve service operations, referral management, business development activities, and reporting capabilities. This role partners with clinical, operational, sales, customer service, and leadership teams to ensure the CRM supports business processes, regulatory requirements, and data-driven decision-making., * Serve as primary administrator for the Salesforce environment.

• Configure and maintain custom objects, fields, workflows, validation rules, and automation.
• Support referral intake, patient onboarding, account management, and service delivery processes.
• Manage user accounts, profiles, permission sets, security settings, and role hierarchies.
• Create dashboards and reports that provide visibility into operational, sales, and service metrics.
• Collaborate with business stakeholders to gather requirements and implement system enhancements.
• Monitor data quality and establish governance standards.
• Support integrations with ERP, healthcare, customer service, and reporting systems.
• Perform system testing, troubleshooting, and issue resolution.
• Develop documentation, training materials, and end-user support resources.
• Identify opportunities to automate manual processes and improve workflow efficiency.
• Participate in CRM optimization initiatives and future platform enhancements.

• Bachelor’s degree in Information Systems, Business, Healthcare Administration, or related field.
• 3+ years of Salesforce Administration experience.
• Salesforce Administrator Certification preferred.
• Experience supporting complex service-based or healthcare environments preferred.
• Strong understanding of Flow, reports, dashboards, security, and data management.
• Experience with integrations and third-party applications.
• Excellent communication and stakeholder management skills.
• Strong analytical, troubleshooting, and problem-solving abilities.

Pay Details: $100,000.00 to $120,000.00 per year

Search managed by: Amanda Bellson

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.lhh.com/us/en/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance