Salesforce Administrator

Location: Washington, D.C. Metro Area / National Capital Region (NCR) Work Arrangement: Primarily based at a contractor site within 30 driving miles of downtown Washington, D.C., with onsite support at Department of State facilities as required

Blue Rose Consulting Group is seeking a skilled Salesforce Administrator to support the administration, configuration, maintenance, and day-to-day operation of a Salesforce environment supporting a federal customer.

The Salesforce Administrator will manage user access, configure workflows and Salesforce Flows, develop reports and dashboards, provide daily end-user support, and perform routine system maintenance. This role will work closely with technical teams and business stakeholders to maintain a reliable, secure, and user-friendly Salesforce environment while supporting evolving operational requirements.

This position requires U.S. citizenship and the ability to obtain and maintain a Secret security clearance.

What you’ll do

• Administer and maintain the Salesforce platform to support daily business and mission operations.
• Create, modify, deactivate, and maintain Salesforce user accounts, profiles, roles, permission sets, and access controls.
• Configure and maintain Salesforce Flow, workflows, validation rules, approval processes, and other platform automation.
• Create and maintain custom reports, dashboards, list views, and other tools that provide stakeholders with actionable information.
• Provide daily technical and functional support to Salesforce end users.
• Troubleshoot user access, configuration, data, reporting, workflow, and platform-related issues.
• Perform routine Salesforce system maintenance and administrative activities.
• Monitor platform functionality and identify issues that could affect system availability, performance, or the user experience.
• Maintain Salesforce objects, fields, page layouts, record types, and related configuration components.
• Support data quality through routine monitoring, validation, cleanup, and administrative controls.
• Assist with testing and implementation of Salesforce configuration changes, enhancements, and releases.
• Work with business stakeholders to understand operational requirements and translate those needs into appropriate Salesforce configurations.
• Coordinate with Salesforce developers, technical leads, system administrators, and other IT personnel to resolve issues and implement enhancements.
• Maintain documentation related to Salesforce configurations, processes, user access, system changes, and administrative procedures.
• Apply appropriate security and access-control practices within the Salesforce environment.
• Support platform governance, configuration management, and established technical standards.
• Assist with user training, guidance, and adoption of Salesforce capabilities and new functionality.
• Identify opportunities to streamline business processes through Salesforce automation and configuration.

• Bachelor’s degree in Computer Science, Information Technology, Information Systems, Business Information Systems, or a related discipline.
• Active Secret security clearance.
• Professional experience administering, configuring, or supporting Salesforce in a production environment.
• Hands-on experience managing Salesforce users, profiles, roles, permission sets, and access controls.
• Experience configuring Salesforce Flow, workflows, validation rules, and other declarative automation capabilities.
• Experience creating and maintaining Salesforce reports and dashboards.
• Experience providing technical support and troubleshooting assistance to Salesforce end users.
• Knowledge of Salesforce objects, fields, page layouts, record types, security controls, and data management.
• Experience performing routine system administration and maintenance activities.
• Ability to analyze user requirements and translate business needs into Salesforce configurations.
• Strong troubleshooting, analytical, documentation, and communication skills.
• Ability to collaborate effectively with business users, technical teams, and project leadership.
• Ability to obtain and maintain a Secret security clearance.
• U.S. citizenship required.

Preferred Qualifications

• Salesforce Certified Administrator certification.
• Additional Salesforce certifications such as Advanced Administrator or Platform App Builder.
• Experience administering Salesforce within a federal government or other regulated environment.
• Experience with Salesforce Lightning Experience.
• Advanced experience building and troubleshooting Salesforce Flows and other declarative automation.
• Experience with Salesforce data import, export, cleanup, validation, and data-quality activities.
• Familiarity with Salesforce release management, sandbox environments, testing, and deployment processes.
• Understanding of Salesforce security, governance, and configuration management best practices.
• Experience supporting integrations between Salesforce and external systems or enterprise applications.
• Experience developing user documentation, standard operating procedures, and training materials.

Blue Rose Consulting Group is a mission-focused consulting firm dedicated to delivering innovative solutions that help federal organizations achieve their goals. We combine technical expertise, collaborative problem-solving, and a people-centered approach to support complex government missions., At Blue Rose Consulting Group, you’ll have the opportunity to apply your Salesforce expertise to technology that supports meaningful federal missions. You’ll work with collaborative business and technical teams while helping maintain a Salesforce environment that users can rely on every day.

We value people who enjoy solving problems, improving processes, supporting users, and finding smarter ways to make technology work for the mission.