Technical Support Administrator

To support Xpedite’s expanding business sector, we are looking for a Technical Support Administrator to join our Team. As part of this role you will have the exciting opportunity to work on contracts that we hold with the MOD (Ministry of Defence), this includes Surface Ships, Commercial Ships and Submarines. Xpedite offers extensive on the job training and encourages our employees to partake in the range of development opportunities available.

As a Technical Support Administrator your responsibilities will include;

• Populate and amend data within customer and organisational databases.
• Interpreting and manipulating technical data to support review, decision-making and further analysis.
• Identify areas to increase efficiency and automation of processes.
• Providing Quality Assurance.
• Analysing spreadsheets.
• Formulating reports, proof reading and conducting quality checks.
• Supporting a variety of technical and commercial meetings.
• Collating monthly reports.

We are looking for an enthusiastic, flexible and reliable team member, who demonstrates the following skills:

• Excellent organisational and time keeping skills;
• Ability to prioritise workload for self and others;
• Excellent eye for detail;
• Confident using Microsoft Applications;
• Accurate and Methodical;
• Able to work both individually or as part of a team;
• Capable of using own initiative;

It should be noted that to be considered for this role, you must be a UK national and eligible to hold UK Security Clearance at SC level.

Pulled from the full job description Pay rise Annual leave Sick pay Free parking Company pension Private medical insurance Company events, * Competitive salary.

• Annual performance related bonus.
• Annual performance related salary increase.
• Flexible working from day one.
• Enhanced annual leave.
• Non-Working activities and events.

The full range of benefits will be discussed with you during your interview.

Job Types: Full-time, Permanent

Pay: From £26,750.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking
• Private medical insurance
• Sick pay

Licence/Certification:

• or are you eligible for Security Clearance (required)

Work authorisation:

• United Kingdom (required)

Established in 2004, Xpedite Group of Companies Ltd is a leading engineering services provider delivering proactive, value-added asset management solutions to commercial and defence organisations. Supporting customers throughout the asset lifecycle, we specialise in maintenance derivation, data management, logistics, and through-life supportability. Our expertise is underpinned by a highly skilled team of Merchant Navy and Royal Naval Engineers, Chartered and Class II Marine Engineers, Data Engineers, and Technical Support professionals, combining extensive industry knowledge with innovative digital and data-driven capabilities.

The majority of our personnel are based in our Bath Head Office; however, we have remote workers who are based in varying sites across the UK. This position is based in our Bath Head Office.

Our people are highly skilled individuals and are at the heart of the organisation. They bring together a wealth of experience from the defence & commercial maritime sectors along with data analytics experts who are integral in our Digital Transformation activities.

Xpedite hold the PLATINUM accreditation for Investors in People ‘We invest in people’ and ‘We Invest in wellbeing’. Platinum is the highest level of accreditation possible to achieve.

For further information on who Xpedite are, please see the below link: https://xpeditegoc.com

What can we offer you?

Here at Xpedite, we hire the best talent with diverse and varying backgrounds. We believe this adds value, due to the diversity of ideas and team structures.

As a service driven organisation, our people are at the heart of our business and therefore, we value high employee engagement, motivation and development. From this, we understand the value in development and ensure our people have exposure to the training and mentoring they need to be the best they can at what they do.

We host a variety of benefits and family friendly policies which are designed and valued by employees:

• Employee-Owned Trust.