Windows Server / Network IT Support Specialist

• Provide technical support for Windows Server environments, including installation, configuration, maintenance, and troubleshooting of Microsoft Windows Server operating systems.
• Manage and support computer hardware, peripherals, mobile devices, and software applications across client organizations.
• Troubleshoot and resolve issues related to software applications within Microsoft 365 tenants
• Maintain and administer network infrastructure components such as LAN (Local Area Network), TCP/IP protocols, DNS (Domain Name System), VPN (Virtual Private Network), firewalls, and network security devices like Meraki routers.
• Support network administration tasks including user account management through Active Directory, Group Policy Objects (GPO), and network access controls.
• Perform system analysis to identify issues proactively and implement solutions that improve overall system performance and security.

Do you have experience in Windows?, We require a candidate seeking long-term career growth in a fast-growing and amazingly fun & exciting work environment, who loves to constantly learn and grow skillset in the evolving Microsoft 365 and AI environment.

We are seeking an experienced Windows Server / Network IT Support Specialist to join our fast growing IT team. The ideal candidate will possess experience in supporting Windows Server, business computer networks, IT infrastructure, and more. This role requires constant learning and offers an exciting opportunity to provide comprehensive technical support, troubleshoot different issues daily, and ensure the smooth operation of various client organization IT systems. The successful applicant will demonstrate excellent communication skills, a customer-focused approach, and a proactive attitude toward problem-solving and learning., * Proven experience providing technical support within various IT environments with a focus on Windows Server administration, Microsoft 365 and network management.

• Strong knowledge of computer networking concepts including TCP/IP protocols, DNS configuration, LAN setup, VPNs, firewalls, and network security best practices.
• Hands-on experience with Microsoft Windows Server (2012/2016/2019), Active Directory management, GPO implementation.
• Familiarity with mobile device management is preferred.
• Demonstrated ability to troubleshoot software issues related to various softwares and Microsoft 365 applications and general desktop support tasks.
• Excellent communication skills coupled with a customer service-oriented mindset to effectively assist end-users at all levels of technical proficiency.
• Strong analysis skills to diagnose complex problems quickly while maintaining detailed documentation of incidents and resolutions.
• Knowledge of network administration tools such as Meraki equipment or similar platforms is advantageous.
• Ability to work independently or collaboratively within a team environment while managing multiple priorities efficiently.

Pay: $35,000.00 - $56,000.00 per year

Experience:

• Microsoft Windows Server: 2 years (Required)
• TCP/IP: 2 years (Required)

Language:

• English (Required)