Data Center Technician

Primarily responsible for routine data center maintenance and basic server management, with foundational knowledge of network theory. Work closely with the team to support data center tasks.

Responsibilities

· Conduct daily on-site inspections in the data center to ensure basic server and network infrastructure stability.

· Follow established SOPs to maintain safety and compliance.

· Manage tasks and incident reports through the ticketing system.

· Identify and replace faulty server components.

· Read and understand basic SEL (System Event Log) entries to troubleshoot common server errors.

· Use BMC/IPMI or similar tools for basic remote hardware monitoring and diagnosis.

· Assist with firmware upgrades, patch management, and simple configuration tasks.

· Help with basic cabling tasks, including fiber and copper installation, labeling, and simple testing.

· Participate in server and network device rack-mounting, ensuring accurate placement and documentation.

· 0-2 years of experience in data center or related fields, proficient in server hardware maintenance and basic network configuration/troubleshooting.

· Understand the concepts of OSI Layers 1 to 4 to assist in troubleshooting physical layer issues (e.g., cable or port failures).

· Foundational understanding of server hardware and basic network environments to assist in troubleshooting and component replacements.

· Some familiarity with data center infrastructure, including cooling, power, and safety compliance.

· Basic reading and writing proficiency in English and Chinese.

· Able to lift and install equipment weighing around 25 lbs.

· Proficiency in basic office software (e.g., Excel, Word).

· Bachelor’s degree in Telecommunications, Electrical Engineering, Computer Science, or related fields (or equivalent experience).

· Willingness to learn quickly and adapt to a fast-paced data center environment.

· Preferred to hold or be working towards relevant network or server certifications (e.g., CCNA, CompTIA Network+).

Pulled from the full job description

• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, * 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance