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IT Suppot Technician

INA Solution Inc
Rochester, NY, United States
17 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
0 years minimum
Compensation
$147,836.0
Working hours
Regular working hours
Job source
www.careerjet.com

Tech stack

Microsoft Windows Active Directory Windows Desktop

Job description

The IT Support Technician will be the first point of contact for clients, triaging tickets, resolving everyday issues, and escalating complex issues. This role answers phone, email, and ticket requests; troubleshoots hardware, software, and accounts; resets passwords and manages Microsoft 365 and Active Directory users; images and prepares workstations; documents issues; and escalates tickets as needed.

Requirements

  • 0-2 years of IT or Help Desk experience, or strong aptitude.
  • Familiarity with Windows and Microsoft 365 (M365).
  • Great communication.

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.careerjet.com

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