Junior Cloud Network Technician

• Manages and configures startup and running configs for network switch equipment.
• Perform network configurations from DMARC to workstations; fiber distribution, routers, switches, DHCP, and the necessary topology needed to achieve a high QoS.
• Monitor protocol compatibility, perform system tuning and make recommendations for improvement.
• Monitor, troubleshoot, and maintain network (LAN, WLAN, & WAN) multiplexers, hubs and routers, and use remote monitoring tools.
• Perform capacity and resource planning, assessing network risks and contingency planning.
• Must know the OSI model and how it pertains to the flow of data throughout the environment.
• Communicate information to Information Security Team on particular firewall rules needed to support team projects and new equipment/applications.
• Maintain and utilize network management applications to identify network faults, to ensure the provision of data or other telecommunications access to customers, and the movement of information from one location to the other.
• Adhere to Departmental Procedures and Policies, including on-site travel for issue resolution and resource deployment.
• Accurate tracking of incidents and IT equipment transfers/relocation through service desk ticketing systems.
• Frequent travel to FDOT offices and/or remote locations to provide required support.
• Participate in after-hours (evening & weekend) on-call rotation.
• Perform additional duties as assigned.
• Ability to lift 50 pounds.

Do you have a valid Driver’s License license?, Do you have experience in Windows?, Do you have a High school diploma or GED?, IT Enterprise Network Experience is required. Experience with HPE/Aruba networking equipment is highly desired. Preparation, configuration, and support of Windows 11 systems, Active Directory, MECM. Willingness and ability to travel regularly; valid driver s license and reliable transportation required. High school diploma or equivalent; certifications preferred: CompTIA Network+ and/or Security+, Cisco CCNA. Ability to learn new systems and software in a fast-paced environment. Strong problem-solving skills, critical and analytical thinking, and the ability to adapt to change. Ability to manage multiple priorities and work independently or as part of a team. Capacity to perform in high-pressure situations, with strong organizational and time-management skills.