Desktop Support Technician (Off-Hours)

This role will support workstation deployments, hardware refreshes, imaging, break/fix support, and end-user troubleshooting while ensuring minimal disruption to clinical and business operations. Candidates should be comfortable traveling between multiple healthcare facilities and working independently during evening, overnight, or weekend shifts., * Deploy, configure, image, and install Windows workstations and laptops

• Provide break/fix support for desktops, laptops, printers, and peripheral devices
• Troubleshoot hardware, software, Office 365, and connectivity issues while minimizing user downtime
• Set up and configure new workstations and user equipment
• Support Windows operating systems and Microsoft Office 365 applications
• Perform equipment replacements, upgrades, moves, and technology refresh projects
• Assist with basic network troubleshooting, including connectivity, cabling, and workstation network issues
• Maintain accurate asset inventory and deployment documentation
• Travel between multiple hospital and medical office locations throughout South Jersey
• Deliver professional customer service while supporting healthcare staff in a clinical environment

• 2+ years of hands-on Desktop Support or IT Support experience
• Experience deploying, imaging, and configuring Windows workstations
• Strong knowledge of Windows operating systems and Microsoft Office 365
• Experience troubleshooting desktop hardware, software, and connectivity issues
• Experience with workstation setup, deployment, and break/fix support
• Basic networking knowledge, including TCP/IP, network connectivity, and workstation troubleshooting
• Strong customer service and communication skills
• Ability to work independently during off-hours shifts
• Experience supporting healthcare environments is a plus

Additional Requirements

• Valid driver’s license and reliable personal vehicle
• Willingness to travel between multiple South Jersey healthcare locations
• Up-to-date flu vaccination (required for healthcare facility access)
• Ability to work onsite during assigned evening, overnight, or weekend shifts