Information Governance Officer

• Process and manage a high volume of information rights requests, including Subject Access Requests (SARs), Freedom of Information (FOI) requests, and Environmental Information Regulations (EIR) requests, ensuring they are handled within statutory timescales.
• Ensure compliance with key data protection and information access legislation, including UK GDPR, DPA 2018, FOI, and EIR.
• Provide best practice advice and guidance on Data Protection and Information Governance issues to the organisation and our residents/customers.
• Effectively manage and utilise key systems such as Ideagen Risk Management and Adobe Redaction software.
• Take ownership of information rights requests within the council
• Respond to queries from member of public regarding access to information and data protection, independently resolving low to mid-level cases.
• Contribute to the development and maintenance of Information Governance policies and procedures.
• Prepare training materials and potentially deliver training on Freedom of Information (FOI), Subject Access Requests (SARS) and Environmental Information Regulations (EIR) Requests
• Review records prior to release, undertaking necessary redactions to ensure legislative compliance.
• Champion the delivery of Information Rights requests and compliance across the council.

Are you detail-oriented, passionate about data protection and keen to make a real difference in how information is managed? Do you thrive in a role where you ensure compliance and provide valuable guidance? If so, we have a fantastic opportunity for you! We’re looking for a motivated Information Governance Officer to join our supportive Information Governance Team within the Legal team. The team serves two major councils in the South East.

This full-time post includes the ability to work flexible hours, working patterns and locations., We are looking for someone who is:

• Highly organised and detail-oriented with understanding of data protection principles.
• An excellent communicator with strong written and verbal skills.
• Able to work collaboratively as part of a team and engage effectively with multiple stakeholders.
• Sensitive and able to handle confidential information appropriately.
• Proficient in IT skills, with the ability to produce high-quality documents and reports, and ideally experience with systems like Adobe and Microsoft Office.
• Able to prioritise their own workload and meet tight deadlines.
• Committed to providing great customer service.
• Eager to learn and develop their knowledge in Information Governance.

Ideally, you will also have:

• An Information Rights certification or relevant qualification, or equivalent relevant work experience.
• Previous experience working within an Information Governance Team.
• Experience of supporting projects.
• The ability to produce and analyse data for service improvement.

There is a substantial benefits package included such as:

• Flexible working arrangements
• Generous annual leave entitlement up to 30 days after 5 years of service
• Learning and development training tailored to your role
• A wide variety of staff support networks including access to a wellbeing network, staff discounts and more.

For those interested in relocating, the Lewes and Eastbourne areas are much sought after, with vibrant economic, cultural and recreational facilities, as well as easy travel to/from London.