Cargowise IT Support

Job DescriptionWe are recruiting an IT Support with extensive knowledge of Cargowise, for our client based around the Heathrow areaMonday to Friday and paying around £35kDuties Include:Provide 1st line support for all user CargoWise issues that arise* Assist in CargoWise IT projects including company system implementations* Utilise 2nd line escalation when required* Support of problems with various Microsoft applications* Basic level network infrastructure support* Some IT supplier related activities e.g., ProcurementPersonal AttributesAttention to detail and logical approach* Excellent written and spoken English* Interest in project work* Flexible and resilient* Optimum time management and able to effectively prioritise tasks* Proactive* Strong analytical skills* Problem-solving skills, creativity* Team and service-oriented* Willingness to learn with new IT products* Integrity: The role requires appropriate handling of confidential, sensitive information* Able to effectively analyse dataQualificationsCargo Wise experience essential* Previous experience min 3 years* Successful assistance of projects within previous role* Microsoft Office product knowledge an advantage