CargoWise IT Support Operator

Providing high quality global logistics services and developing optimal logistics solutions for their customers.

Daily duties:-

• Provide 1st line support for all user CargoWise issues that arise
• Assist in CargoWise IT projects including company system implementations
• Utilise 2nd line escalation when required
• Support of problems with various Microsoft applications
• Basic level network infrastructure support
• Some IT supplier related activities eg, Procurement 3

• Attention to detail and logical approach
• Excellent written and spoken English
• Interest in project work
• Flexible and resilient
• Optimum time management and able to effectively prioritise tasks
• Proactive
• Strong analytical skills
• Problem-solving skills
• Team and service-oriented
• Willingness to learn with new IT products
• Integrity: The role requires appropriate handling of confidential sensitive information
• Able to effectively analyse data

Qualifications:-

Cargo Wise experience essential

Previous experience min 3 years

Successful assistance of projects within previous role

Freightserve recruitment are looking for an IT Support Operator who is experienced with Cargowise. The company are a well-established Freight Forwarder based in the Feltham, Middlesex area., As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industries.