Visual Support Specialist-Spanish Bi-lingual-Part-Time

Salem Solutions LLC
Brownsville, TX, United States
15 days ago

Role details

Contract type
Permanent contract
Employment type
Part-time (≤ 32 hours)
Compensation
$24,960.0
Working hours
Shift work
Languages
English, Spanish
Job source

Tech stack

Windows Remote Assistance Privacy Controls

Job description

  • Respond to on-demand live video calls and provide clear, real-time descriptions of visual surroundings, objects, text, and situations.
  • Verbally guide callers through tasks such as identifying items, reading printed or digital materials, navigating spaces, and interpreting visual details.
  • Adjust communication style and level of detail based on the caller’s needs and feedback.
  • Maintain a calm, respectful, and professional demeanor during all interactions.
  • Follow all platform policies, privacy standards, and confidentiality requirements.

Requirements

Help someone see the world-one call at a time. If you’re quick-thinking, clear-spoken, and comfortable on camera, this role offers a unique opportunity to turn your visual awareness into meaningful support for people who are visually impaired., * Ability to work either of the below PT Schedules, * Excellent verbal communication and observation skills.

  • Comfort appearing on camera and interacting with callers in real time.
  • Ability to think quickly and provide concise, accurate visual descriptions.
  • Strong attention to detail, patience, and empathy.
  • Reliable high-speed internet connection and access to a device with video capability.
  • Must be fluent in both English and Spanish

Preferred Experience

  • Prior experience in customer support, remote assistance, accessibility services, or call-based support roles.
  • Familiarity with accessibility tools or services supporting individuals with disabilities.

Benefits & conditions

$12 an hour - Part-time, Contract, 20 hours a week, Sunday and Monday 12:45am- 8:15am, and Tuesday 1:45am-8:15am with Wednesday-Saturday off

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