Working Student in International Service IT & Processes iv.)

Robert Bosch GmbH

Wernau (Neckar), Germany

14 days ago

Role details

Contract type

Temporary contract

Employment type

Part-time (≤ 32 hours)

Working hours

Regular working hours

Languages

English, German

Job source

Agile Methodology JIRA Information Systems IT Management Microsoft Office SAP Solution Manager Signavio

You will become part of an international and collaborative environment where business, IT, and operations work closely together and contribute to day-to-day teamwork across functions.
You will support our ongoing digital transformation initiatives by testing new functionalities, preparing training materials, and contributing to change management activities.
Working on topics such as service process harmonization across countries, service partner management, and warranty processes, you will help strengthen our global service organization.
As our service solutions expand into additional countries, you will contribute to market scoping activities and coordinate with international stakeholders.
You will assist with project management activities, including progress tracking, reporting, and maintaining Jira-based project plans to ensure transparency throughout implementation and rollout phases.
By documenting, standardizing, and continuously improving service processes, you will help maintain a consistent and up-to-date process landscape.
Along the way, you will gain hands-on experience in service process management, requirements engineering, agile ways of working, and the operational aspects of an international service network.

Education: studies in the field of Business Administration, Economics, IT Management, Information Systems or comparable
Experience and Knowledge:
confident use of MS Office
initial exposure to tools such as Jira, Signavio, or SAP Solution Manager as an advantage
first practical experience in an international or cross-functional environment as a plus
Personality and Working Practice: you are a strong communicator and team player who collaborates effectively across diverse and interdisciplinary teams, works in a structured, proactive, and self-driven way, quickly grasps complex topics, feels comfortable with IT-related content, and takes ownership of tasks and responsibilities
Work Routine: our hybrid model provides you with a balanced mix of on-site presence and remote work
Enthusiasm: passion for customer service and the continuous improvement of service business processes; strong interest in digital processes and business transformation; eagerness to learn and adapt to new technologies; motivation to contribute to digital transformation initiatives
Languages: very good in German and English