Level II - Information Systems Technician - Networking - MSSP

Job Type: Full-time Location: Madison, WI office with travel to client sites. Territory: Wisconsin, Illinois, and Minnesota. Schedule: First shift coverage within a 8:00 AM - 5:00 PM window, with some scheduled after-hours and weekend work as needed., * Serve as a primary technology advisor for our diverse portfolio of SMB clients, providing both on-site and remote support.

• Manage and resolve multiple client issues simultaneously while maintaining focus and a professional composure.
• Administer, operate, and configure a wide range of technologies, including servers, workstations, firewalls, and cloud platforms.
• Communicate effectively with clients and our internal Project Manager to ensure the fluid and successful completion of projects.
• Learn and troubleshoot industry-specific software suites to provide comprehensive client support.
• Continuously advance your education to maintain certifications and stay current with cutting-edge technologies.

• A current working knowledge of cybersecurity fundamentals across critical infrastructure, applications, networks, cloud (SaaS), and the Internet of Things (IoT).
• Microsoft Azure: Ability to work within the platform and integrate its services.
• Windows Server (2019/2022/2025): Strong administration, operation, and configuration skills.
• Windows 11: Professional-level administration and configuration.
• Proven ability to administer various Firewalls/Routers, VMWare environments, XDR (eXtended Detection and Response) solutions, and BCDR (Business Continuity and Disaster Recovery) platforms., * Exceptional time management and multitasking skills, with the ability to manage multiple projects in a dynamic landscape.
• Excellent communication skills, both verbal and written.
• A professional appearance and demeanor suitable for a client-facing role.
• A foundational knowledge of the sales process.
• A dependable vehicle, valid driver’s license, and proof of current auto insurance.
• Must be a US citizen or a permanent resident of the US.

Why You’ll Love Working Here

• A fun, collaborative, and professional team environment.
• Company-provided mobile phone., * Technical Support: 5 years (Required)

License/Certification:

• Drivers License (Required)

Pulled from the full job description

• Professional development assistance
• Parental leave
• 401(k)
• Retirement plan
• 401(k) matching
• Paid time off
• Employee discount, * A cover letter
• Your resume
• Your salary requirements
• A list of professional references

Please note: We may not be able to reply to all submissions. A background check and security clearance may be required as a condition of employment.

Job Type: Full-time

Pay: From $50,000.00 per year, * 401(k)

• 401(k) matching
• Employee discount
• Flexible schedule
• Paid time off
• Parental leave
• Professional development assistance
• Retirement plan

Simple Network Consulting is a leader in providing cybersecurity and technology solutions to the small and medium-sized business (SMB) market. We are seeking a motivated and professional Business Technology Consultant to join our growing team. This is a client-facing role where you will be the trusted technology advisor for our clients, helping them leverage technology to achieve their business goals.