Senior IT Specialist

The Senior IT Specialist will play a critical role in supporting Production Operations for the Defense Enterprise Accounting and Management System (DEAMS) Operations Integrated Product Team (IPT). This position requires a proactive, detail-oriented professional with strong technical expertise to ensure the stability, performance, and reliability of critical IT systems in a dynamic environment., * Provide expert-level support to the Operations IPT by:

• Conducting production performance troubleshooting
• Assist with various production issues
• Supporting training environments as required, including performing database refreshes (e.g., Flashback of the database and clearing concurrent logs and reports)
• Collaborating with cross-functional teams to implement system improvements and ensure alignment with operational goals.
• Documenting technical processes, issue resolutions, and system configurations to maintain a comprehensive knowledge base.
• Monitoring system performance metrics and proactively recommending enhancements to improve reliability and scalability.

• Proven experience managing multiple, concurrent activities in a fast-paced, mission-critical IT environment.
• Strong verbal and written communication skills, with the ability to convey complex technical concepts to diverse audiences, including non-technical stakeholders.
• Extensive experience in IT system administration, including troubleshooting, database management, and production support.
• Familiarity with Oracle databases or similar enterprise-level database systems, including performing database refreshes and log management.
• Ability to work independently and collaboratively in a hybrid work environment
• Strong problem-solving skills and a proactive approach to identifying and addressing potential issues before they impact operations.
• Preferred: Knowledge of DoD IT systems, security protocols, or experience supporting financial management systems like DEAMS., * Active Security Clearance

Pulled from the full job description

• Referral program
• AD&D insurance
• 401(k)
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance, Our robust benefits package includes Open Paid Time Off, 11 Federal Paid Holidays & 5 Paid Sick Days, Company-paid Life/AD&D, Company-paid Short Term and Long-Term Disability, Health Insurance with Company Contribution, 401k Plan with Company Match, Employee Recognition Program, opportunity for Employee Referral Bonus, opportunity for annual Performance Bonus and much more!

Dexian Government Solutions is an award-winning, ISO 9001:2015 certified, business and GSA contract holder providing diversified Information Technology services to both Civilian and Defense agencies. Services include Software Development, Systems Integration, Data Management, Project Management, Operations & Maintenance, Cybersecurity, and Training and Audio/Visual (AV) Solutions. Dexian Government Solutions has received several recognitions, including rankings on “Top 50 Companies to Watch”, Washington Technology’s Annual “FAST 50”, and Inc. 500’s List of “Fastest Growing Private Companies”. The Dexian Government Solutions team is comprised of individuals who are dedicated to the success and sustainability of our customers and their missions. Our combination of technical expertise, big business experience, and small business agility allows us to promptly provide our customers with exceptional IT and engineering solutions.