Windows 11 Deployment Engineer

Role Summary There are currently positions in Commercial Support Services for Desktop Rollout Engineers. Working as part a small team providing IT Support to a to a variety of customers in Northern Ireland. This role will report to a lead engineer and ensure desktop deployments are carried out in line with clearly defined build instructions and site requirements.Responsibilities* Deploy desktop and laptop at various sites.* This will include the decommissioning and install of new desktops and carrying out equipment audits.* Follow clearly defined installation guidelines and end user familiarisation on new equipment.* Apply defined Asset Management process and procedures.* Ability to resolve ad-hoc installation issues or escalate to the team lead.* Work as a small team or as part of a larger programme.* Work closely with the Capita escalation points ensuring handover of issues and customer satisfaction is maintained during the rollout.

Essential Criteria* Some experience in computer hardware and various windows operating systems.* Some experience in a customer facing role preferably gained on a customer site.* Demonstrate the ability to work as part of a team.* Demonstrate the ability to follow processes and documentation.* Good interpersonal and communication skills.* Experience in troubleshooting issues as they arise and working to an appropriate resolution., * Experience in working on large project rollouts.* Knowledge or experience of networks in a computer environment., All candidates must be able to demonstrate a pre-existing right to work in the UK. Documentary proof maybe requested at interview.