Data Analyst

Product Performance Analyst required by our client an international education establishment provider, responsible for leading the measurement, analysis, and reporting of Product performance to ensure high-quality insights and evidence-based decisions. This role is critical for driving continuous improvement in user experience, operational efficiency, and commercial outcomes., Product Performance Analyst role will be accountable to:

• Develop and implement performance measurement frameworks to assess product’s success against strategic goals, KPIs, and user needs.

• Collect, analyse, and interpret data from multiple sources to provide actionable insights for product and service improvement.

• Provide evidence-based recommendations to senior stakeholders to support strategic and operational decision-making.

• Ensure data accuracy, integrity, and quality assurance across reporting processes and outputs.

• Design and deliver reporting tools and dashboards to enable real-time monitoring and informed decisions.

• Collaborate closely with product managers, user researchers, marketing, and operations teams to align performance analysis with business priorities.

• Identify trends, risks, and opportunities by analysing customer behaviour, service performance, and market data.

• Support product’s commercial strategy by providing insights into user acquisition, retention, and engagement.

• Build capability and promote a data-driven culture across the product team.

• Actively participate in the data community to share best practices and develop the discipline within the organisation.

• Experience in performance analysis or data analytics roles, preferably in digital products or services.

• Strong quantitative analysis skills, with proficiency in tools such as SQL, analytics platforms, and Excel.

• Experience developing and tracking metrics for digital service performance.

• Ability to translate data into actionable insights and recommendations.

• Strong data visualisation skills, with experience creating dashboards and reports.

• Understanding of data privacy and security principles.

• Experience analysing Google Analytics (GA4) data.

The role offers the opportunity for hybrid working with 2-3 days a week required in their London office in a really welcoming and positive working environment. Our client offers a competitive salary and package which includes:-

• Salary: £34K
• London Allowance: £3,300 for London based candidates where applicable).
• Attractive pension scheme (employer contributions up to 27%)
• 32 days holiday plus bank holidays package (c39 days).
• Hybrid working - location: Stratford, London, you will be required to work in the office up to 3 days a week , Edinburgh or Cardiff up to 1 day per week
• Excellent work/life balance opportunity in collaborative working environment, The role is offered on a permanent basis, and based in London on an hybrid basis and offers a salary to £34K (plus £3,300 for London based candidates where applicable).

The successful candidate will also enjoy a first-class benefits including attractive pension scheme (employer contributions up to 22%) and 32 days holiday plus bank holidays package. Please forward your CV to our Consultant Elaine Hallworth for further information.