Spok System Engineer

• Support engineering and operational activities related to the Spok Suite and associated enterprise support environments.
• Assist with system maintenance, troubleshooting, integration, and performance optimization for supported platforms.
• Coordinate with technical teams to support secure, reliable service delivery and continuity of operations.
• Contribute to documentation, technical standards, knowledge sharing, and continuous improvement activities.
• Support lifecycle, provisioning, and configuration activities tied to enterprise endpoint and communications technologies., * Local travel within a 50-mile radius of NIH Bethesda, Maryland is not reimbursable.
• On occasion, travel may be required of Contractor personnel and, if approved in advance by the Contracting Officer, may be reimbursed in accordance with Federal Travel Regulations.
• Work may be performed at Government facilities, remote locations, or approved employee work locations in support of Government operations.

Environmental Requirements:

• Mainly a routine office environment.
• May be required to lift up to ten (10) pounds
• Flexible in working extended hours

The above statements are intended to describe the general nature and level of work being performed by the individual(s) assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required. Unissant management reserves the right to modify, add, or remove duties and to assign other duties as necessary. In addition, where applicable and available, reasonable accommodation(s) may be made to enable individuals with disabilities to perform essential functions of this position.

We are seeking a Spok System Engineer to join our team and support our client. The ideal candidate is a dependable and detail-oriented systems engineer with experience supporting Apple-centered enterprise environments and critical communications technologies. This individual enjoys working in technically demanding settings, collaborating across teams, and helping maintain secure, reliable system performance., * Strong experience supporting enterprise systems engineering, endpoint technologies, or Apple-centered support platforms.

• Ability to troubleshoot technical issues, support integrations, and maintain stable system performance.
• Experience working in structured enterprise IT environments with defined standards and support processes.
• Strong communication and collaboration skills.

Education:

• Bachelor’s Degree is required. Preferred field of study in Information Technology, Computer Science, Information Systems, or related field of study.
• MBA/Master’s Degree in a relevant field of study preferred.

Certificates, Licenses and Registrations:

• Desired certifications may include Apple, mobile device management, endpoint support, or systems engineering certifications relevant to the role.

Communication Skills:

• Excellent verbal and written skills, ability to present proposals and performance data, comfortable interfacing all levels of organization.
• Ability to write clear and concise creative content in a highly confidential manner.

Clearance Requirements:

• Ability to obtain and maintain a Public Trust clearance.