HR Information Systems Specialist

The person in this role will be responsible for supporting the ongoing administration, maintenance, operation and configuration of SAP SuccessFactors, as well as support the wider technology stack within HR.

You will be a key point of contact for users and reporting queries.

Data Integrity and Security

• Monitor data accuracy and integrity by performing data audits.
• Identify opportunities to improve data quality and controls, and support the delivery and implementation of improvements.
• Ensure the appropriate system access is maintained for individuals using permission roles.
• During the annual compensation review process, work closely on tasks related to supporting this process, including but not limited to data input, reconciliation, and cleansing.
• Ensure the system is maintaining best practice relating to sensitive information and the relevant regulations i.e. GDPR.
• Perform data uploads for annual processes such as promotions, benefit renewals and compensation review. Reporting and Analytics
• Coordinate the preparation, production, and distribution of weekly, monthly, and quarterly reports.
• Support HR metrics or dashboards that may contribute to performance trends, business goals, process development.
• Use excel to prepare and present data for various stakeholders. Training and Documentation
• Provide end-user support by delivering system training to new joiners and offering ongoing training as needed to ensure adoption and ease of use.

System Administration and Support

• Act as the first point of contact for system users and reporting queries.
• Maintain foundation objects in SuccessFactors such job titles, cost centres, work schedules.
• Support system actions based on the HR/yearly calendar (e.g., performance and pay review cycles, holiday period-end processing, renewal of the annual compliance training).
• Partner with internal colleagues across the organisation, as well as third-party vendors as needed for system maintenance and first-line support for system issues.

• Configuration and System Enhancements

• Support system changes through to implementation, ensuring testing is completed and changes are communicated effectively.
• Support system upgrade activity, ensuring that any upgrades are regression tested prior to being published.
• Support in various projects such as time off configuration, integrations, implementations and other technology driven initiatives.

We are looking for an HR Systems Support Analyst with Advanced Excel - expert level required with proficiency in pivot tables, vlook ups, and formulas.

• High level of accuracy and attention to detail.
• Highly organised with the ability to prioritise and manage multiple tasks effectively.
• Excellent analytical and problem-solving skills.
• Strong sense of integrity, ensuring confidentiality in handling sensitive data and tasks.