IS Infrastructure Engineer - Application Engineering

The IS Infrastructure Engineer will be responsible for implementing and supporting data center solutions that take into account appropriate redundancy, availability, scalability, security and manageability requirements of Lakeland Regional Health’s IS Department. This individual will be part of a team that is responsible for the technical strategy, vision, architecture and evolution of the LRH technical infrastructure and associated technologies. This role will be responsible for the implementation of server, virtualization and storage platforms required to support Lakeland Regional’s patient, guest and employee population. He/she must have the experience and technical competence to implement server infrastructure designs and follow through with their implementations as well as operational hand overs. This individual will work collaboratively with other groups to lead sustaining engineering activities such as upgrades, maintenance, enhancements, and expansions as well as provide last-level support of escalated technical issues.

Position Responsibilities

People At The Heart Of All We Do

• Fosters an inclusive and engaged environment through teamwork and collaboration.
• Ensures patients and families have the best possible experiences across the continuum of care.
• Communicates appropriately with patients, families, team members, and our community in a manner that treasures all people as uniquely created.

Stewardship

• Demonstrates responsible use of LRH’s resources including people, finances, equipment and facilities.
• Knows and adheres to organizational and department policies and procedures.

Safety And Performance Improvement

• Behaves in a mindful manner focused on self, patient, visitor, and team safety.
• Demonstrates accountability and commitment to quality work.
• Participates actively in process improvement and adoption of standard work.

Standard Work Duties: IS Infrastructure Engineer

• Installs, tests, troubleshoots, and maintains server hardware, storage (SAN) and virtual infrastructure including virtual desktop (VDI) infrastructure
• Manage and maintain Virtual Servers, DFS, Active Directory, DHCP and DNS infrastructure
• Proactively monitor, troubleshoot and report backups of VMs, Servers, Databases and Files Shares with enterprise monitoring solution
• Uses processes for monitoring performance of installed systems or services and takes corrective actions when necessary. Uses tools for capacity planning, reporting, and proactive problem solving. Screen and analyze application performance for potential bottlenecks, specify possible solutions, and act jointly with developers to apply those fixes
• Acts as a technical resource to evaluate evolving Network technology and perform as a consultant interface to the Business Units for new company initiatives
• Supports third party software implementation as a technical resource and maintains private and public cloud infrastructure
• Identify, repair, and resolve any hardware or software failures within the enterprise, in a timely manner and following company procedures and standards
• Evaluate applicable requirements to provide appropriate technical specifications and solutions
• Work closely with other departments, teams and engineers to build and troubleshoot virtual and physical systemsDevelops and maintains systems documentation and technical procedures, user guides and run-books

Do you have experience in vCenter?, Do you have a Associate’s degree?, * Working knowledge of VMWare vSphere, ESXi, Horizon View and NSX, Citrix XenApp / Workspace

• Proficiency in PowerShell Scripting and automation
• Proficiency in Windows operating system administration, engineering and hardening, 2012, 2016, 2019 and Windows 10. MS Active Directory, Group Policy, DNS, DHCP, Microsoft SQL server administration to include high availability clustering
• Incident resolution, including ownership through resolution / break fix and ticket queue management
• Technically proficient, and aware of self-limitations

Nonessential:

• Experience in Capacity Planning, Strategic Planning, Business Continuity and Disaster Recovery solutions
• Problem resolution, including ownership through resolution
• Experience in a larger, highly available environment (500+ servers and multiple sites)
• VMWare Site Recovery Manager, PowerCLI/Scripting, vRealize/vCloud Operations Manager, vRealize/vCloud AutomationStrong troubleshooting and critical thinking skills. Problem resolution, including ownership through resolution

Qualifications & Experience

Essential:

• Associate Degree

Nonessential: Bachelor Degree Essential:

• Information Technology, Electronic Engineering, or related field

Nonessential: Information Technology, Electronic Engineering, or related field Other information: Experience Essential:

• Minimum three years of experience in IT infrastructure engineering to include: Inter-operational relationships of various infrastructure components, such as server systems, storage technology
• Engineering and administrative experience on Windows Servers 2012 and up, Windows 10, MS Active Directory, Group Policy, DNS, DHCP, MS SQL
• Proven competence in administering VMware ESXi, vCenter, Horizon View, Citrix XenApp / Workspace
• Applied Knowledge of PowerShell, PowerCLi, PowerShell DSC

• Backup management, Disaster Recovery, vulnerability management, patch management and hot fixes Experience Preferred:

• Server Hardware management with Cisco UCS Systems and/or HP ProLiant Servers OneView
• Enterprise system monitoring, log management and event analysis
• Experience in server OS hardening, developing and administering server security standards to include Client OS and Server OS
• Experience one or more of the following: Microsoft Exchange (on Premise or O365), Microsoft SharePoint Server 2016 / 2019, Microsoft Skype for Business, Microsoft SCCM, Microsoft SQL Server, third party patching solutions like Shavlik, LanDesk etc.

• Problem resolution, including ownership through resolution Certifications Essential:

• Microsoft MCSE Certifications Preferred:

• Microsoft MCSE and one or more of: VMware VCP, Citrix CCEA or CCIA, Microsoft MCP, MCSA, or Other, Cisco CCNA, Palo Alto PCCSA

3.73.7 out of 5 stars 210 South Florida Avenue, Lakeland, FL 33801 $83,803.20 - $104,759.20 a year

Lakeland Regional Health is a leading medical center located in Central Florida. With a legacy spanning over a century, we have been dedicated to serving our community with excellence in healthcare. As the only Provisional Level 1 Trauma center for Polk, Highlands, and Hardee counties, and the second busiest Emergency Department in the US, we are committed to providing high-quality care to our diverse patient population. Our facility is licensed for 910 beds and handles over 200,000 emergency room visits annually, along with 49,000 inpatient admissions, 21,000 surgical cases, 4,000 births, and 101,000 outpatient visits.