IT Associate

The IT Associate plays a key role in supporting the school’s technology infrastructure and daily operations. This position is responsible for providing technical support, managing technology systems and devices, ensuring staff have secure and reliable access to the tools they need to be successful. Working closely with the Director of Technology and Operations, the IT Associate helps maintain efficient technology systems that support both instructional and operational excellence., Technology Support & Systems:

• Serve as the first point of contact for staff technology support requests.
• Troubleshoot hardware, software, Microsoft 365, printing, and connectivity issues.
• Configure, deploy, and maintain laptops, desktops, mobile devices, and other technology equipment.
• Manage employee onboarding and off-boarding by provisioning user accounts, devices, software licenses, and system access.
• Maintain Mobile Device Management (MDM) platforms and ensure devices remain updated and secure.

The duties and responsibilities outlined in this job description are intended to describe the general nature of the position and are not limited to those listed. Additional responsibilities may be assigned as needed.

To be successful in this role, candidates should possess the following qualifications:

• Strong communication, organizational, and problem-solving skills, with the ability to provide responsive and professional support to staff and students.
• Experience in IT support, systems administration, or technology operations.
• Proficiency with Microsoft 365, Windows operating systems, networking fundamentals, device management, and end-user technical support.
• Preferred experience with Mobile Device Management (MDM) platforms, access control systems, technology inventory management, and IT ticketing systems.
• Ability to manage multiple priorities, work independently, and adapt to the evolving technology needs of a growing school environment.

• Salary: $22/hr commensurate with experience
• Opportunity to be part of a founding charter school and help build the operational systems that support an exceptional educational experience

• Strive Charter School is opening its doors in Fall 2026 in a newly renovated historic school building at 604 East 139th Street in the South Bronx, one block from the 6 train and just minutes from Manhattan.
• Strive is built around a simple but radical belief: when children are given abundant time, meaningful choice, joyful relationships, and a rich environment for reading and play, they soar.
• We are an extended-time elementary school with a progressive, child-centered approach to teaching and learning. We see academic excellence and whole-child development not as competing priorities but as mutually reinforcing. Standardized tests matter-but so do deep curiosity, intrinsic motivation, social skills, and a love of learning.
• Our school culture is warm, friendly, relaxed, and rooted in positive discipline, genuine respect, and strong relationships. We believe school should feel like a second home: a place where children want to be, families feel welcomed, and educators can do the best work of their careers.