Technical Service Team Lead

• Help resolve complex customer issues involving Linux, storage, and enterprise infrastructure
• Mentor team members through technical challenges and professional growth
• Improve support workflows, communication, and operational efficiency
• Collaborate with Engineering, Product Development, and Sales to deliver outstanding customer experiences
• Lead by example while building a culture of collaboration, accountability, and continuous improvement

If you’re energized by developing people, solving complex technical challenges, and making a lasting impact on both customers and your team, we’d love to hear from you.

• Experience leading, coaching, or mentoring a technical team
• Background in technical support, systems administration, or enterprise infrastructure
• Strong troubleshooting and analytical problem-solving skills
• Ability to communicate complex technical concepts clearly
• Excellent leadership, organization, and customer service skills
• Passion for helping people grow and succeed

Pulled from the full job description

• 401(k)
• Health insurance
• Vision insurance
• Dental insurance, * Historic downtown, excellent restaurants, and a growing technology community
• Short commutes and a lower cost of living than many major metro areas
• Endless opportunities for boating, fishing, golf, and outdoor adventure
• A thriving coastal community where you can build an exciting career without sacrificing your quality of life

Want to see what it’s like to be part of the 45Drives team? Learn more here, * 401(k)

• Dental insurance
• Health insurance
• Vision insurance

Looking for more than just your next leadership role?

Imagine leading a team that helps organizations around the world solve complex enterprise storage challenges-all while building a culture where people genuinely enjoy coming to work.

We’re looking for a Technical Service Team Lead who is passionate about developing people, solving technical problems, and delivering an exceptional customer experience. At 45Drives, you’ll combine hands-on technical expertise with leadership, coaching, and continuous improvement to help both your team and our customers succeed.

Because we build open-source enterprise storage solutions, every customer environment is different-giving you the opportunity to tackle new technical challenges every day while helping your team g row along the way.