Release of Information (ROI) Representative

Our company is seeking a highly organized and detail-oriented ROI Representative to join our team. The ideal candidate for this position will be responsible for:

• Processing all types of medico/legal, first party, and third party ROI requests in accordance with federal and VA rules, regulations, and directives.

• Processing duplicate records from paper charts.

• Retrieving documents from electronic health records.

• Coordinating requests for information from Radiology and Pathology Lab.

• Providing customer service to VA Veterans and associates for all types of ROI requests and questions.

We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a highly organized and detail-oriented individual with experience in medical records or health information management, we encourage you to apply for this exciting opportunity. Requirements:

• High school diploma or equivalent.

• At least 2 years of experience in medical records or health information management.

• Knowledge of federal and VA rules, regulations, and directives related to ROI.

• Proficient in Microsoft Office Suite.

• Excellent communication and customer service skills.

• Ability to work independently and in a team environment.

• Strong attention to detail and organizational skills.