Business Process & Product Design Lead

· Business process & product design

• Analyze and document current-state R&D supply chain processes and identify gaps, inefficiencies, and dependencies.
• Define future-state process designs, frameworks, and taxonomy aligned to strategic objectives and industry best practices.
• Translate business needs into clear product requirements, user stories, process flows, and functional specifications.
• Ensure processes, data, and system capabilities are aligned to deliver target outcomes and user experience.
• Transformation & harmonization
• Assess differences in operating models across business units and identify simplification and standardization opportunities.
• Drive adoption of common processes, business rules, and governance models.
• Support change management, organizational readiness, and transition to harmonized ways of working.
• Champion continuous improvement and data-driven decision-making.
• Stakeholder engagement
• Facilitate workshops, design sessions, and requirements gathering with business stakeholders.
• Act as a trusted partner between business teams, IT, digital product teams, and external vendors.
• Build alignment across diverse stakeholder groups and drive consensus on priorities and solution direction.
• Communicate complex concepts clearly to both technical and non-technical audiences.

· Pharma clinical supply chain experience

· Knowledge of SaaS products and landscape

· Strong business process analysis and design experience

· Hands-on product design / digital product experience

· Experience with GxP-regulated applications / products

· Workshop facilitation to help harmonize divergent business processes into one target design

· Rapid wireframing/prototyping (Figma or similar) to validate harmonized processes with stakeholders before build

· Working knowledge of integrations and master data governance

· Experience with large-scale ERP/SAP or supply chain transformation programs

Nice-to-have skills

· Background in data-driven continuous improvement and harmonization initiatives

· Comfort operating within a defined governance/RACI structure - knowing when to decide versus when to escalate, · Strong experience in business analysis, process design, product design, or business transformation roles.

· Understanding of pharmaceutical R&D and supply chain processes in a regulated (GxP) environment.

· Proven ability to translate business requirements into solution designs and product features.

Key qualities

· Strong collaboration and influencing skills across functions and levels.

· Ability to simplify complex challenges into practical solutions.

· Passion for transformation, innovation, standardization, and continuous improvement.

· Adaptable, proactive, and outcome-focused.