Experiened IT Support Technician

We’re looking for a sharp, self-motivated IT Support Technician who thrives on solving problems and genuinely enjoys helping people. You’ll be the person clients count on and you’ll take that seriously.

What doing this job well looks like:

• Resolving 90%+ of client issues on first contact
• Maintaining a 98%+ client satisfaction rating
• Hitting monthly goals with integrity, not shortcuts
• Supporting hardware and software across Windows and macOS environments
• Working confidently in Google Workspace and Microsoft 365
• Provide hands-on technical support for hardware, software, and network issues
• Diagnose and troubleshoot desktop, laptop, and peripheral device problems
• Install, configure, and maintain operating systems and business applications

• 4+ years of hands-on experience in IT support
• Strong knowledge of operating systems, networks, and business software
• Clear communication and solid documentation habits
• A proactive, client-first attitude
• Ability to lift and carry equipment up to 100 lbs

Pulled from the full job description Health insurance Paid time off, * $45,000 - $55,000 per year

• Paid time off
• Health insurance coming as we grow
• Monday - Friday, 8:30am - 5:00pm, with a structured on-call rotation shared fairly across the tech team.
• A team that will challenge and invest in you

Who Thrives Here

If you’re someone who takes ownership, holds yourself to a high standard, and wants to grow with a company that rewards performance, you’ll fit right in. We’re not just hiring a tech, we’re looking for someone who shares our values and wants to grow alongside us.

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• Paid time off

Coastal Computer Consulting LLC is looking for a skilled and motivated IT Support Technician to join our growing team in Brunswick, GA. We’re a tight-knit, mission-driven team that takes pride in delivering exceptional IT support to our clients. We’re growing with intention, and this hire is a key part of that.