On-site IT Support Engineer - £185 per day

Ashdown Group

London, UK

about 1 month ago

Role details

Contract type

Temporary contract

Employment type

Part-time / full-time

Compensation

£39,000.0 - £48,100.0

Working hours

Regular working hours

Job source

www.reed.co.uk

Tech stack

Microsoft Windows Active Directory Apple IOS System Configuration Domain Name System (DNS) Virtual Private Networks (VPN) Microsoft Office Windows Servers Networking Basics Microsoft SharePoint Software Deployment TCP/IP

+3 more

Wi-Fi Technology Office365 Information Technology

Job description

A well-established IT services provider is seeking an Onsite IT Support Engineer to provide 1 st and 2 nd line technical support for a key medium-sized client based in Central London. This is an Inside IR35 contract for 3-12 weeks and paying up to £185 per day.

The successful candidate will be responsible for hardware & software support, escalating as needed, as well as assisting with network, hardware, and software installations, configurations, and troubleshooting. The role will also involve maintaining detailed documentation of support requests, resolutions, and system configurations.

Requirements

Proven experience in 1st and 2nd line IT support, ideally within an MSP environment or on-site support setting
Strong technical skills, including Windows 11, MS 365 (Office, Exchange, Teams, OneDrive & SharePoint), Active Directory and Windows Server, iOS device support (iPhone / iPad / basic Mac), & networking fundamentals (TCP/IP, WiFi, VPN, DNS)
Excellent problem-solving skills with a proactive approach to service delivery
First-class communication skills with the ability to explain technical concepts to non-technical users
Ability to work independently, manage multiple priorities, and meet deadlines under pressure
Ideal candidate will also have experience with Sage 50 and / or AV equipment