IT Onsite Support Engineer - Dutch speaker based in the NL

Cross Border Talents

Rotterdam, Netherlands

27 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Working hours

Regular working hours

Languages

Dutch, English

Job source

www.adzuna.nl

Tech stack

Microsoft Windows Active Directory Apple Mac Systems Software Applications System Configuration Desktop Computing Issue Tracking Systems Microsoft Office System Center Configuration Manager Software Engineering Product Software Implementation Methods Microsoft InTune

+3 more

Information Technology Laptops User Accounts

Job description

As an Onsite IT Support Engineer, you will provide on-site technical support to our customers, troubleshooting and resolving hardware and software issues, and configuring and maintaining their IT infrastructure.
Diagnose, troubleshoot, and resolve hardware, software, and operating system problems.
You will work independently or in a team
Install, upgrade, support, and troubleshoot end-user workspace hardware such as desktops, laptops, printers, mobile devices, and video and conferencing equipment
You analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD) and manage user accounts via Active Directory
Implementation of software and operating systems using SCCM or other implementation technologies
You record your approach and solution to problems in a ticket system
Asset management

Requirements

Experience with onsite support and ticketing system (2 years)
Familiar with Windows OS, Mac OS and various software applications
Managed Print Service (MPS) / Configure mobile phones (Apple and Android) (MS Intune) / MS Office 365
Fluent in Dutch (C1) and English
Customer-oriented approach
Permission to work in the Netherlands