IT Support Technician

IT Hub

Loughgall, UK

27 days ago

Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Experienced

Experience required

3 years minimum

Compensation

£28,000.0 - £35,000.0

Working hours

Regular working hours

Job source

www.adzuna.co.uk

Tech stack

Microsoft Windows Artificial Intelligence Microsoft Azure Microsoft Online Services Cloud Computing Cyber Security Computer Networks Hyper-V Virtual Private Networks (VPN) Network Troubleshooting Microsoft Office Microsoft Servers

+17 more

Windows Servers Networking Basics Routing Network Administration Productivity Software Azure Active Directory Remote Service Software Microsoft SharePoint Virtual Local Area Networks Virtualization Technology Microsoft Power Automate Firewalls (Computer Science) Microsoft InTune Computer Equipment Information Technology Network Server Vmware

Job description

Manage and support client networks, servers, and IT systems
Provide technical support via phone, email, Microsoft Teams, and remote support tools
Troubleshoot and resolve hardware, software, and network issues
Install, configure, and maintain computer hardware, operating systems, and applications
Manage and support Microsoft Server and Azure environments
Implement and support Microsoft 365, SharePoint, and Intune solutions
Design, deploy, and maintain managed network solutions
Monitor client systems and proactively identify and resolve potential issues
Ensure systems align with cyber security best practices
Manage multiple open support tickets and prioritise workloads effectively

Technologies:

AI
Azure
Copilot
Hardware
Hyper-V
Support
Microsoft 365
Network
Security
SharePoint
VMware
Windows
Office 365
Cloud, At IT Hub, we deliver reliable, high-quality IT support and managed services to businesses across the UK, Ireland, and Europe. Due to our continued growth, were expanding our team and looking for a skilled, customer-focused IT professional to provide workshop-based, remote, and onsite technical support across a diverse client base. This role offers hands-on exposure to a wide range of technologies including Microsoft 365, Azure, networking, virtualisation, and AI-driven tools. We promote a supportive, fast-paced MSP-style environment where learning, ownership, and progression are actively encouraged. We also offer training and certification support, exposure to a variety of technologies, and a clear career progression within our growing company.

Requirements

3+ years hands-on experience in an IT support, service desk, or infrastructure role
Strong working knowledge of Windows Server and Azure environments
Experience managing Microsoft 365 services (Azure AD, Exchange, Teams, SharePoint, Intune)
Solid understanding of networking fundamentals (routing, VLANs, firewalls, VPNs, managed switches)
Confident communicator with strong customer-facing skills
Ability to work independently, manage priorities, and take ownership of issues
Full, clean UK driving licence
Nice to Have (But Not Essential)
Experience with virtualisation technologies (Hyper-V, VMware)
Familiarity with Microsoft Copilot or other AI-assisted productivity tools
Previous experience working in an MSP or multi-client environment