Salesforce / nCino Platform Owner (Lead)

Own the platform. Lead the delivery. Shape the future of digital customer onboarding, lending and Operations.

Join us as a Salesforce / nCino Platform Owner (Lead) and take ownership of one of the bank’s most business-critical platforms. This is your opportunity to lead from the front-driving delivery, shaping engineering standards, and ensuring our Salesforce and nCino ecosystem powers growth across the bank.

What’s the opportunity?

This is a high-impact, hands-on leadership role where technology meets commercial outcomes. You’ll lead the delivery and evolution of our Salesforce and nCino platform-owning everything from sprint delivery through to production stability.

You’ll work at the heart of the bank, connecting business priorities with engineering execution, leading distributed teams, and ensuring we deliver at pace without compromising quality.

Where You Will Work

• Strong Salesforce and/or nCino delivery experience
• Proven leadership of distributed (onshore/offshore) teams
• Confidence operating in Agile environments with fast-paced delivery cycles
• Ability to bridge business and engineering-turning ideas into outcomes
• Strong communication and stakeholder management skills
• A mindset focused on quality, ownership, and continuous improvement

Nice to have:

• Banking or financial services experience
• Enterprise CRM delivery exposure
• Experience working in regulated environments

• Own It: Take full ownership of a core platform that directly supports operations, customer onboarding, lending and revenue generation
• Build It Better: Drive improvements in delivery, quality, and engineering standards
• Work at Pace: Deliver in an environment where decisions are quick and impact is visible
• Grow: Expand your leadership across both technical delivery and stakeholder management
• Be Rewarded: Competitive salary, bonus, and strong benefits package

How You Will Make an Impact

• Own the end-to-end delivery of Salesforce and nCino enhancements
• Lead and energise onshore and offshore teams to deliver consistently at pace
• Turn solution designs into clear, executable plans that engineers can run with
• Remove blockers, manage risks, and keep delivery moving
• Set the standard for engineering quality, driving best practice and reducing rework
• Ensure stable, reliable releases with minimal production issues
• Lead testing cycles with a strong focus on quality and speed
• Partner with business stakeholders to ensure what we build delivers real value
• Shape a high-performing, collaborative team culture

We’re Cynergy Bank-the UK’s human digital bank. We combine smart technology with real human expertise to support ambitious businesses.

We’ve lent over £4bn since 2018 and were named Bank of the Year 2025. But what really sets us apart is how we work-fast, collaborative, and always focused on delivering real outcomes.