Roaming IT Technician

• Deliver on-site technical support at a primary school and rotate across a cluster of nearby schools as scheduled.
• Provide 1st line support for hardware, software, and connectivity issues.
• Install and configure IT equipment including desktops, laptops, printers, and classroom AV systems.
• Troubleshoot common issues with Windows, Office 365, and general networking (DNS, DHCP, file permissions).
• Maintain school IT systems including updates, backups, and user account management via Active Directory.
• Assist with mobile device management, including Apple and Windows-based systems.
• Collaborate with AITs wider technical team to escalate complex issues when needed.
• Maintain accurate records of work completed, equipment used, and issues resolved.
• Travel between sites as part of a scheduled support rota (mileage covered where applicable).

Technologies:

• Active Directory
• Cloud
• Hardware
• Support
• LESS
• Mobile
• Office 365
• PowerShell
• Windows
• Azure
• DevOps
• ICT
• Veeam

• Minimum 2 years experience in a 1st line or school-based IT support role
• Strong communication and customer service skills
• Able to work independently and manage time across multiple locations
• Full UK driving licence and access to a vehicle (essential)
• Friendly, calm, and professional attitude when working with staff and students
• Willingness to undertake ongoing training and development
• 5 GCSEs including Maths and English at grade C or above or equivalent professional IT qualification (e.g. CompTIA, Microsoft certification)
• Installation and configuration of IT hardware and software
• Experience with Microsoft Windows 10 and above
• Experience with Windows Server (2012 R2 and above)
• Understanding of Active Directory, DHCP, DNS, Group Policy
• Office 365 admin experience, including Exchange Online and PowerShell
• Basic hardware and networking troubleshooting skills

At Advanced IT Services (AIT), we are a forward-thinking provider of fully managed IT solutions dedicated to the education sector. With over 25 years in the industry, we deliver innovative, cloud-first, server-less technology to schools across the UK. Our mission is to provide seamless, accessible, and cost-effective IT support to enhance the learning experience. Located in the Bradford area, we pride ourselves on being responsive and people-focused. As part of our close-knit team, youll make a real difference in schools every day. We offer a competitive salary of £27,100 per year, opportunities for career development, additional leave, life insurance, a company pension, and a supportive work environment.